Mercilee-- rapport.txt

Hi and welcome :wave

This is just the welcome centre so you need to go and make a new post in malware removal and upload the 4 requested logs which will take you 2 posts to accomplish so as you can only attach 3 per post, best of luck
Kes

 

Welcome to MG's.....

You have malware and it needs to be addressed in the malware forum...please follow these instructions and then start a thread in the malware forum with your logs attached!
Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

• If something does not run, write down the info to explain to us later but keep on going.
• Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide

Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.