Infections moved to AVG virus vault

If you attached a log from AVG it would be alot more helpful.

If something is healed, it does not need to be put in the vault or delete permanently. Healed means they removed the infection from the file. If there are 19013 files that were not able to be fixed, you could have a very serious infection. It could be one of the types of infections that infects all executable files on a PC. If these are what the 19013 files are then deleting them could potentially make the PC or many applications unusable after the deletion. Removing infections should put them into the Vault.

 

Infections in the Vault should be removed. However I would like to see a log of what is in the vault before you remove them.

• Bring up the AVG Test Center and then select the Vault.
• Then click on the Program menu option.
• And then select Export List to File
• Then change the Save As Type selection to Formatted text (space delimited) (*.PRN, *.TXT)
• Then enter a file name like AVG.log
• Select the Desktop and then click Save
• Attach the AVG.log file here.

AVG is quite annoying to get a proper log from. They really need to simplify things to produce a plain old text log.
Note if all the infections are coming from AVI file in the C:\Documents and settings\Zack folder, you could just select all the bad files and delete them yourself too. Then empty the Recycle Bin.

 

What I suggest that you do is empty the Vault completely and then check to see if the below folder with the Exclamation point for a name exists. If it does, then delete it.

C:\Documents and Settings\Zack\!


Now reboot and run a full scan with AVG and let me know the results. Don't worry if anything is found in System Volume Information. That is just System Restore which will be fixed during our final steps.

 

I did not know you had even started running the cleaning procedure. I would like to see the 4 requested logs since 1 item stands out in your new log from AVG. Please attach the below logs

• SUPERAntiSpyware
• Malwarebytes
• ComboFix
• MGtools

 

You did not attach anything.

Note: what AVG is finding is just in System Restore which our final steps (when we get to them) will fix.

 

Okay I see you had duplicate messages. They were attached to the first but not the second which is what I looked at.

 

Uninstall the below software:
J2SE Runtime Environment 5.0 Update 3
Java 2 Runtime Environment, SE v1.4.2
Viewpoint Media Player

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Installer Class - {1A7793DE-2598-4FA8-9EC5-9442CDE5E1CC} - (no file)
O2 - BHO: (no name) - {3D923EE1-EA73-48F6-9FB0-7DBD18FF6E11} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O20 - Winlogon Notify: ddcASMfE - ddcASMfE.dll (file missing)
O21 - SSODL: bestreak - {874443fe-aa33-4ebf-a6ac-73208787e62d} - (no file)
O22 - SharedTaskScheduler: {874443fe-aa33-4ebf-a6ac-73208787e62d} - bestreak - (no file)

After clicking Fix, exit HJT.


Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Happy Turkey Day!

Answered in the below.

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
4. If we had you run Avenger, you can delete all files related to Avenger now.
5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
8. Go to add/remove programs and uninstall HijackThis.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely.