Problem with Lavasoft scanning results

[MS WinXP Home SP2; MS Office XP; OE 6; IE 6; Dell Dimension XPS T450MHz Pentium III; 385MB RAM; AVG Free Version 8.0.175 270.8.4/1754; spybot S&D; ad-aware2008 (aaw2008.exe); cable modem; WordPerfect8; Lexmark Laser printer "Optra E310"; Windows Media Player.]

Hello, on Lavasoft forum's good advice I deleted my free Lavasoft program and reinstalled in order to fix the problem that it didn't delete ALL my infected objects at the end of scanning (I re-posted there but no answer). Then it did again the same thing. I rebooted and scanned again. Now it shows in a different window that it caught one infected file. I clicked on "Heal", one of 4 options, and thought that's the end of it. On the following day I scanned again and this is what I got:

I rebooted and scanned again and by now I have 44 infected objects! I clicked again to remove them and I get this: "Unable to remove the file. The file will be removed when you restart your computer." I immediately restarted it but can't tell whether or not it removed them all as the infections continue to accumulate.

I again scanned on the following day and it deletes only the MRUs leaving intact the cookies, etc. I clicked "Finish" and it tells me: "There are unhandled objects. Do you still want to finish?" I have no other option than "Yes".

Someone please help me in this merry-go-round? Thanks ever so much! Adela

 

Thanks so much chaslang for the arsenal of information on this difficult matter! I'm still reading it as I'm kind of a beginner and I intend to follow all the steps, but meantime I found there something I could do right away and will appreciate your opinion?:

I wonder if you/anyone came across the following strange files I have in my Add/Remove and never saw before? Some are Microsoft, the others come with info that I don't recognize, and some without any info. I'd love to delete them all but afraid to cause even more headaches:

Active desk
Intel RSX 3D
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Easy Assist
Microsoft Office XP Pro with Front Page (doesn't let me remove it, I no longe rhave it)
Microsoft User-Mode Driver Framework Feature 1.0
Microsoft Visual C++ 2005 Redistributable
Windows Installer 3.1 (KB893803)
Windows Media format 11 Runtime (I have Windows Media Player 11...not enough?)

Thanks so very much!!! Adela

 

Thanks. I will not touch them but I never saw them there before. Also thanks for the utility link, but after reading about it...I better not do it since I may mess up my computer even more... lol!

I have one item I know I don't have and can't remove, so I'll go to the software forum as you kindly suggested, but is it here at majorgeeks?

Thank you again! Adela