Help rapid antivirus causing havic on computer

I have a message that keeps coming up to activate the rapid antivirus on my laptop. I know this is not from windows and is a spyware or other virus program on the computer. What is the best way fix this problem. It is on widows xp I think I have service pack 3 on it but may only be sp2. Any help on this matter would be of great help.

Also any advise on virus program ect. I have tryed zone alarm and made the computer slow and had problem, do not like the way norton, macfee take other the computers so you can not easly switch to another security software products.

Thanks.

 

HELP!! message coming up to activate Rapid Virus

I have a message poping up on my computer saying I have two virus and to activate Rapid Antivirus.
If left alone or trying to do anything get a blue screen, After couple mintues windows restarts but in the middle is a progress bar with rapid antivirus. When windows starts the resolutions are all messed up.

Need help before I reformat and lose everything.


Sorry tried to post earlier but do not think went though. sorry for the repeat if other post is on the form.

 

help virus spyware problems after doing readme first

I have now tryed to run eveything in the read me frist sections. which I missed the frist time. But can not get anyof them to load on the infected computer.

superantispyware gives the message about a problem asking if I want to send a report.

sreach and destroy isntalled but will not run at all.

Mb will not fully install

have not tryed combofix as looks like you want to run the other programs first. is there any way to get the logs. Also can not find explore to veiw hidden files.

please help if you can.
thank you.

 

Re: got mgtools to get logs attached

do not know if anyone is reading my post, but after a lot of time got the MGtools to get a log off infected computer. they are attached.

Thanks and hoping for some help.

 

No can run in normal but when I run the combo nothing comes up on the screen to show its running.

the D drive was the cd I used to try to load the suggestions in Read first. When running in normal mode the computer crashes or at looks like it is crashed with blue screen telling me an unreg. version of rapid antivirus has been detected. then will reboot and run for a while. But will not allow downloads or sercurity sites up.

Will try and repost logs if I get them from combo. At this point though just thinking about reinstalling as not much is on the computer but son's online schooling.

 

timW,
Want to thank you for your help on this matter but i have just reinstalled windows on the computer not much data lost. In this case was the easiest thing to do.

but if you can give me a couple suggestions on my other computers.
1. is it best to have the antivirus software suggested in the read first section installed just incase you get a virus. This would be in addition to having one installed and running. On the computer I am posting with I have installed pctools, as it is running vista.

2. What software is best to prevent this from happening on my wifes computer, she has managed to get two viruses in about 3 months time. Any suggestion on stoping this.

3. I know about carbonit and other back up programs but none I have found back up the programs only the data, What is best way to restore a drive if failure or replacement that will restore everything as was before.

Again thank you for your time and help.