Quicken 2007 & Vista Registry

My computer has an issue with installing Quicken 2007. I've spent the past 4 weeks emailing and talking to people from Quicken to find out what the problem is. When they couldn't get it to work they quit (after promising not to) and blamed it on Windows saying my registry is corrupted and I need to contact Microsoft to figure out how to fix it.

Microsoft won't even talk to me unless I pay them 60 bucks which I'm not about to do. Does anyone have any suggestions?

 

what error message are you getting? what version of windows are you using?

 

Will Quicken install but not work right, or simply won't install? Have you used any registry cleaners?

 

It won't install at all. When I try to am offered the options to "modify", "repair" or "remove". No matter what I do I always get the error message, "Internal Error 2753.qcustomaction.dll" and then it closes the window.

I've used several registry cleaners (though I have to admit that they are free ones if that matters).

I gave quicken the same info I am giving you but obviously they have been less than helpful. On numerous occasions they had me do the same thing even though I told them I had already done so.

Thanks for replying. I appreciate any suggestions.

Michael (a.k.a. tigger20)

 

I am using Vista (which Quicken swears up and down that that is not the problem).

It won't install at all. When I try to am offered the options to "modify", "repair" or "remove". No matter what I do I always get the error message, "Internal Error 2753.qcustomaction.dll" and then it closes the window.

I've used several registry cleaners (though I have to admit that they are free ones if that matters).

I gave Quicken the same info I am giving you but obviously they have been less than helpful. On numerous occasions they had me do the same thing even though I told them I had already done so.

Thanks for replying. I appreciate any suggestions.

Michael (a.k.a. tigger20)

 

Do you use an encryption software called Truecrypt? I've seen it mentioned in connection with the problem you're having.

 

No, I do not use any encryption software.

 

Is this one you downloaded or bought?
If you bought it might be defective so you might try exchanging it.

 

No, this one I bought. But the Quicken folks thought it might be damaged so they sent me to a (secret) website and had me download it directly which I did. When I ran set-up it did the same thing the disk did.

I'm beginning to wonder if it is indeed something wrong within the registry. I don't think my registry is corrupt because I have no problems with any other program nor have I had any problems when I have installed any other program.

Can anyone recommend a good registry cleaner (preferably free) that won't cost me much because I think I would be terribly annoyed with myself if I was wrong and the cleaner didn't help at all.

 

Ccleaner has a registry cleaning function in it www.ccleaner.com and it's free.

 

Thanks. I'll give that one a try.

 

I suggest Eusing Free Registry Cleaner. I use it occasionally, in addition to CCleaner, which I use more frequently.