Scan Results..logs

Re: Cleaning the System #2

Welcome to Major Geeks!

It is right where the procedures said it would be. C:\ComboFix.txt

Please attach it so that we can continue.

Also uninstall the below old version of Sun Java:
Java(TM) 6 Update 7

Now reboot and after reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


Did you purchase Spy Sweeper or is it just a free trial? If free, uninstall it now. If paid, you should not be using Spy Sweeper with AVG8? They are not compatible and AVG8 already has built-in spyware protection.

Have you been using the below?
Advanced Registry Optimizer
Registry Mechanic

How frequently? We don't recommend using tools like this as they can cause more harm then good and they WILL NOT speed up your PC contrary to the hype they tell you. Even the experts at Microsoft will tell you that they will not improve performance.

 

Re: Cleaning the System #2

As implied in my last message, you don't need anything. Stay out of the registry and stay away from registry cleaners.

You need to attach a new log from MGtools after having uninstalled Spy Sweeper so I can see your real current status. You can get it by doing the below:


Goto this link Using MGtools and download the new version of MGtools.exe from the black bold print link in the first sentence. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe then attach the below logs:

• C:\MGlogs.zip

What problems (if any) are you currently having now that Spy Sweeper and Advance Registry Optimizer have been removed!

 

Re: Cleaning the System #2

Shutdown Registry Mechanic before trying to uninstall it. You are running it at boot up. The below process shows in your logs:

C:\Program Files\Registry Mechanic\RegMech.exe

 

Your remaining issues are not malware.

I see Registry Mechanic installed Are you sure you uninstalled it?

I still suggest that you uninstall Registry Mechanic.

This may not be malware. It could be related to your DSL connection and PPOE authentication problems. I suggest that you try using FireFox to see if the exact same results occur after a few hours. Only use FireFox during this test. Do not run IE at all.

This may be more a function of what you are running and the crap that HP runs. I had a friend with a fairly new HP system and the junk it was running at startup to load some stupid HP Advisor or control center and also an HP Update program (who needs to update at every single boot up) that took a very long time to load up. Also you have a service called GameConsoleService for running a bunch of stupid WildTangent games that HP put on your computer. We uninstalled all HP's junk and everything is fine now. Also you have some junk from Support.com loading up that I would not use since it will slow down boot up too.

The above would be something you would have to decide you want to do or not. This is not a malware topic for this forum. But below are some things for you to think about.

What is the below from HP doing? It sure does not appear to be optimizing your bootup if that is what it is really for.
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run


You also have the below junk running:
DISCover.exe
DiscStreamHub.exe

What are the below? A webcam? Why do they always have to load at startup? Can this software just run when you need to webcam?
O4 - Global Startup: dotPhoto Go by Noromis Camera Detector.lnk = C:\Program Files\Noromis PhotoLab\BNWCAM.exe
O4 - Global Startup: StealthFix.lnk = C:\Program Files\Noromis PhotoLab\StealthFix.exe

All the toolbars are not helping your startup either. Like Yahoo and all the junk from Windows Live.

All the excess baggage that AVG8 added and that is not needed is also slowing down your startup and also normal surfing is affected.

Not malware. HP junk that as I said above are things I would uninstall as soon as the PC came out of the box.

Some additonal suggestions:

I strongly advise you to cleanup your Desktop. Remove eveything but links to run programs. Do not download and save programs here and defintely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing.


Below are some additional non-malware things you can try.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [RegistryMechanic] "C:\Program Files\Registry Mechanic\RegMech.exe" /H

After clicking Fix, exit HJT.

Delete the below files left over from ComboFix.
C:\WINDOWS\system32\CF20113.exe
C:\WINDOWS\system32\CF20439.exe

Also delete the below tasks:
C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job
C:\WINDOWS\Tasks\COMODO Registry Cleaner task.job"
C:\WINDOWS\Tasks\Easy Internet Sign-up.job


Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\HP_Administrator\Local Settings\Temp

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now goto this link Using MGtools and download the new version of MGtools.exe from the black bold print link in the first sentence. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

Now attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Hopefully not by using MSconfig.