CPU Running @ 100%

Morning or Afternoon or Evening (as the case may be) to the fine folk of Major Geeks.

If I could pick some brains please I am needing a bit of help. I have an HP 3300 that is about hmm- four years old. Recently was reformatted. Everything was wonderful, grafix, speed - it rocked.

About a week and a half ago my CPU started running at 100 % even when not actively doing anything. I usually run SecondLife and Firefox concurrently and had not had any issues until one day this happened. And I don't know what to do to get it back. There are 39 processes running that include in order of greatest mem usage:
FireFox=60,520;
explorer.exe= 40,444;
java.exe=336,100,
SfCtlCom.exe = 27,744;
svchost.exe=27,080;
UfSeAgnt.exe=27,080;
SearchIndexer.exe=12,588;
WindowsSearch.exe=11,384;
TMBSRV.exe=11,216;
TmProxy=11,056

I ran Malaware Malabytes and it found no virus; Trend Micor finds no virus; Went into MsConfig Startup and checked off a few things from start up; tried turning off TrendMicro temporarily...nothing changes, comp still at 100%.

Help! Thank you

 

as strange as this may seem, cleaning up tour temp folder usually fixes this (unless its some kind of malware) and heres how to clean it http://pcsupport.about.com/od/maintenance/ht/manualtempxp.htm

 

I am going to assume that the Java process info. is just a typo?

 

Yess oops :-o

 

As for the other questions, I will run Process Explorer this evening when i get home and add that info- thank you folks

ETA -Service Pack 2 - 3 majorly crashed my system to the tune of two system restores.

 

msconfig is ok but give AUTORUNS a try as it shows you the currently configured auto-start applications as well as the full list of Registry and file system locations available for auto-start configuration

 

OK- ran the Process Explorer and this is what it turned up:

Process PID CPU Description Company Name
System Idle Process 0
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4 4.62
smss.exe 736 Windows NT Session Manager Microsoft Corporation
csrss.exe 800 Client Server Runtime Process Microsoft Corporation
winlogon.exe 824 Windows NT Logon Application Microsoft Corporation
services.exe 868 Services and Controller app Microsoft Corporation
svchost.exe 1060 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1132 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1228 Generic Host Process for Win32 Services Microsoft Corporation
wuauclt.exe 2448 Windows Update Automatic Updates Microsoft Corporation
svchost.exe 1280 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1504 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1732 Spooler SubSystem App Microsoft Corporation
agrsmsvc.exe 1836 Agere Soft Modem Call Progress Service Agere Systems
MDM.EXE 1908 Machine Debug Manager Microsoft Corporation
nvsvc32.exe 1940 NVIDIA Driver Helper Service, Version 175.19 NVIDIA Corporation
SfCtlCom.exe 2004 Manages all components of Trend Micro Internet Security. Trend Micro Inc.
UfSeAgnt.exe 568 Trend Micro Server Agent Trend Micro Inc.
SymWSC.exe 764 32.31 Norton Security Center Service Symantec Corporation
TMBMSRV.exe 804 63.08 Manages the Trend Micro unauthorized change prevention feature Trend Micro Inc.
alg.exe 2840 Application Layer Gateway Service Microsoft Corporation
TmPfw.exe 3232 Manages the Trend Micro Personal Firewall. Trend Micro Inc.
svchost.exe 3792 Generic Host Process for Win32 Services Microsoft Corporation
TmProxy.exe 3936 Manages the Trend Micro proxy. Trend Micro Inc.
svchost.exe 1624 Generic Host Process for Win32 Services Microsoft Corporation
lsass.exe 880 LSA Shell (Export Version) Microsoft Corporation
taskmgr.exe 1984 Windows TaskManager Microsoft Corporation
explorer.exe 1616 Windows Explorer Microsoft Corporation
ps2.EXE 2104 PS2 EXE Hewlett-Packard Company
msconfig.exe 2196 System Configuration Utility Microsoft Corporation
ctfmon.exe 2228 CTF Loader Microsoft Corporation
WindowsSearch.exe 2272 Windows Search System Tray Microsoft Corporation
GomezPEER.exe 2284
java.exe 2384 Java(TM) Platform SE binary Sun Microsystems, Inc.
firefox.exe 2752 Firefox Mozilla Corporation
procexp.exe 780 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

To be honest - all that might as well be in Chinese for all I understand it.

 

Not real sure what the heck Norton thinks its doing in there- I mean i run Trend Micro... but i will try zapping that come morning. It's way too late for me right now. Thanks for noting that - I had not seen it.

 

Thanks- i will look at these- today was not possible but hope to get back in it tomorrow-

 

Well- that went badly... got on support with TM and told them about the update being hung up I know this because I tried to uninstall TM to reinstall and it told me to close the update window- which wasn't open- trying to make a long story short- the told me to DL Microsoft Windows Component uninstaller and get rid of left over TM stuff- did that, but it did not really clean out TM and no comp freezes u the minute it comes up- i am afraid it may have gotten beyond m extremely limited capabilities- it really annoys me t think i am going to spend a $100 bux to have someone who knows what to do do it- not because it isn't worth it- but because i cannot afford this at this point! argh!! - Tomorrow I will keep hammering at it and call TM again - see if they have a better idea.

 

Plodr- I DL'd Ccleaner and ran it- it found several TM leftovers and zapped them- however- TM is still a Ghost in the Machine - I then opened TM's ReadMe- - hoping for miracles I guess, and gee - who would have thought- this is a "Known Issue"! Yay- no obvious fix- but how comforting to know they "know"

 

So from reading so far, you run Trend Micro AV, did the Norton removal work?

 

Norton must still be in there somewhere since when i turn off TM I get some sort of Norton says your Virus Protection is off! But it is not the choice for protection. I sort of got sidetracked about Norton though, since it seems TM is the real culprit and is still running i the back ground. What I need is a TM Terminator!

 

To remove trend there is this guide on their website:Here
Or there is this thread from 2007 on here Trend Micro Removal

I would add, Please download your new choice of Anti-virus software first, and download the removal the removal tools or print the web pages
then physically disconnect from the Internet,
Run the removal tools
Run CCleaner to remove anything left and delete the associated folders in the c:\program files\ directory i.e c:\program files\Trend Micro
restart the PC
Install the new Anti-virus
Reconnect to the internet and update and happy sailing

 

Just so u guys don't think I forgot or solved this- I will be trying the latest suggestions over the weekend. Thank you all.

 

So hello and some info on the resolution of this in case anyone was wondering. I got in touch with TM and they suggested some tings to do that did not work. I got rather fed uo and just walked away for a while. Last night I decided it was either it or me- so. Called TM again- this person had it together and was able to give me the name of one tool - tissuprt - that I ran and disabled TM long enough to properly uninstall it. I then found remnants of Norton lurking about the system, installed that too, reinstalled TM with all the latest updates and CPU is finally working as it should. We are again lickity split surfing from page to page and games are running like a dream.

Thought would update- thanks everyone for the input. Be well.