virtumonde removal

Discussion in 'Malware Help (A Specialist Will Reply)' started by campbellton, Feb 17, 2009.

  1. campbellton

    campbellton Private E-2

    had this for a few days tried so many removal tools to no avail almost reaching my breaking point.
    main problem is that google redirects me to pages i really dont want to go to. i think it might have come in through java trying to watch scrubs dam australian tv its months behind.
     

    Attached Files:

  2. campbellton

    campbellton Private E-2

    malwarebytes log
     

    Attached Files:

  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gifWelcome! to MajorGeeks.com!http://www.majorgeeks.com/images/grenade.gif


    Pre-Instructions:
    1. First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.
    2. Print out these instructions or save them to a text file so that you can operate with All Browser Windows CLOSED.

    Step 1:
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    Again, make sure ALL browser windows are closed when you click FIX.

    Step 2:
    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Step 3:
    Default Security Settings

    To Default Security Settings:
    For Internet Explorer 6 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up navigate to the Security Tab and click Default Level for the following:
    • Internet
    • Local Intranet
    • Trusted Sites
    • Restricted Sites.
    Click OK to exit.

    For Internet Explorer 7 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up, navigate to the Security Tab and simply click the "Reset all zones to default level" button. Click OK to exit.

    NOTE: If it's "grey" then it's already at the default level.​
    Step 4:
    Please download ATF-Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: ATF-Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF-Cleaner menu to close the program.​

    Step 5:
    Finally, run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     
  4. campbellton

    campbellton Private E-2

    google still redirects me. it shows it trying to go to a website clickfraudmanager.com....... then some ip address.
    what next.
    logs attatched
     

    Attached Files:

    Last edited by a moderator: Feb 18, 2009
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Now let's run GooRedFix.
    • Please download GooredFix and save it to your Desktop.
    • Double-click Goored.exe to run it.
      • Select 1. Find Goored (no fix) by typing 1 and pressing Enter.
      • A log will open which you can just close. The log file is named Goored.txt and is on your Desktop.
    • Please attach the Goored.txt log to your next reply
    • Note: Do not run Option #2 yet.
     
  6. campbellton

    campbellton Private E-2

    here is the requested log. hope its not firefox that has let me down i will be so dissapointed.
     

    Attached Files:

  7. campbellton

    campbellton Private E-2

    used goored fix and it has appeared to have fixed the problem. google has stoped redirecting me. is there any way to check if i am 100% clean
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    :confused
     
  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Finally, run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\MGlogs.zip
     
  10. campbellton

    campbellton Private E-2

    yeah i know but i had a look at the log of GooRedFix. knew that it was an old extension and that i didnt need it. amazing the places they can hide i hadnt used that theme in months. but my bad still attatched are the logs requested.
    thanks so much for all the help. you have restored my faith in the web. ;)
     

    Attached Files:

  11. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello!

    * Note: bjgarrick is away at the moment, so I'm taking on some of his threads.

    Do you still need assistance? If you do, please update MBAM and SAS as you should always do before running scans with each, and attach the fresh logs they create.

    Please uninstall ComboFix, run CCleaner, then get a fresh download from <click here>.

    Our MGtools.zip has also been updated. Now go to this link Using MGtools and download the new version of MGtools.exe from the black bold print link in the first sentence. Overwrite your previous MGtools.exe file with this one.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, use right click and select Run As Administrator).

    Then attach the below logs to your next reply:
    • SASlog.txt
    • MBAM log
    • ComboFix.txt (normally C:\ComboFix.txt)
    • C:\MGlogs.zip

    Make sure you tell me if you had any problems running this procedure and give a description of how things are working now!

    ** If you don't need further assistance - please still reply so our final cleanup instructions can be given.

    Thanks!

    dr.m
     
  12. campbellton

    campbellton Private E-2

    i do not need any more assistance previous instructions got rid of the symptoms. but thanks for the help anyway.
     
  13. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're Welcome!

    If you are not having any other malware problems, it is time to do our final steps:
    Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif
     

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