Done all steps (except MGTOOLS...getting an error)

Discussion in 'Malware Help (A Specialist Will Reply)' started by jamiefoxer, Feb 21, 2009.

  1. jamiefoxer

    jamiefoxer Private E-2

    I ran the Read Me steps. (SuperAntiSpyware, Spybot, Malware, Combofix, and now MGTools).

    ALthough I've run the steps and saved logs (attached), when I try to install MGTools, it opens up a Command window (a dos-like box), flashes some text, and it quickly reboots the computer. When it restarts, there is no C:\MGTools folder. I tried to run MGTOOLS.exe again...just gives me the same flash command window, and it reboots.

    I can't run MGTools, and I'm not sure if I've completed all the steps.

    I also noticed that my Malware bytes failed to clean off IPSECNDIS.SYS in my windows/system32 folder (as it had promised to do during a reboot ordered by Malware bytes after it did it scan).
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You did not attach anything.


    Please try running MGtools in safe boot mode and tell me what happens. If it runs, attach the MGlogs.zip file.
     

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