I can't connect to a particular website

Hi,

I'm new here and not sure I've posted this in the right place.

I recently replaced my laptop and desktop to newer computers. I went from XP to Vista 64 bit.

I can connect to every site I have bookmarked except for yuku.com for some reason. It times out. I googled my problem and was able to run/cmd and then I pinged yuku.com and it timed out the 4 times.

I called Belkin support and they had me disable the router firewall and that didn't help and then they suggested I plug the computer directly into the modem and that didn't do the trick either. They said the problem would be with my internet service provider most likely.

I've been reading a lot about MTU. Believe me I'm not a geek or even computer literate hardly at all so trying all this new stuff is greek to me. lol....but I"m trying.

Anyway I did get this window when trying to see MTUs. I have no clue what it mean. Does it mean my router is 1500MTUs and maybe I need to call my cable company and see what MTU they have?
http://i162.photobucket.com/albums/t280/diddlydudette/Graphic2-13-1.jpg?t=1235843608

I don't know what else could cause this. Any ideas why I can't access this one particular site? I know others on the site and they are having no problems. The site is up and running fine. It's just me.

Thanks in advance for any ideas.

 

Thanks Halo,

I did all that you suggested but unfortunately I'm still having the problem.

I have called Belkin and my cable company today and Belkin says since I connected my computer directly into the modem and still can't access the website that it must be a problem with my internet service provider.

When I called Charter, they had me go into the network and change my dns a few different ways and I still couldn't get into the site. Charter said they were able to get connections to it, but it must be an issue with me somewhere as to why I can't access it but it was nothing they could help me with. They wanted me to talk to Belkin for help in resolving it. :cry

I have tried Opera, Firefox and IE but can't get to website on any of them and I have tried on all 3 computers. I was able to get onto the website from all 3 up until about 3 or 4 days ago and all of a sudden I've having this problem. I know other people aren't having any issues and it's just me. http://s162.photobucket.com/albums/t280/diddlydudette/th_1-1.gif

I'm at a loss of what else to try.

Thanks for the speedy response.

 

I've been googling and I see where someone suggested getting to the website via guardster.com. I tried and I see yuku.com. I can access it thru the guardster which is I guess where you go to surf anonymously? I've never heard of such a place but at least I know my site is working. I just can't access it normally on the internet. When I do go on the site via Guardster it is very slow going and ads pop up every so often which would drive me nuts but at least I can see the site until I can figure out how to get there normally.

Someone also suggested doing a trace but I can't make sense of it. Maybe someone here can interpret what all this means ...if anything.

Tracing route to www.yuku.com [208.87.216.101]

over a maximum of 30 hops:



1 <1 ms <1 ms <1 ms 192.168.2.1

2 8 ms 7 ms 16 ms 10.186.192.1

3 8 ms 7 ms 18 ms static.unknown.charter.com [96.34.66.16]

4 9 ms 9 ms 17 ms static.unknown.charter.com [96.34.66.3]

5 12 ms 11 ms 9 ms static.unknown.charter.com [96.34.66.131]

6 9 ms 11 ms 9 ms static.unknown.charter.com [96.34.65.10]

7 21 ms 26 ms 26 ms atl-edge-18.inet.qwest.net [216.206.221.149]

8 21 ms 19 ms 24 ms atl-core-01.inet.qwest.net [205.171.21.161]

9 40 ms 34 ms 33 ms chp-brdr-03.inet.qwest.net [67.14.8.190]

10 33 ms 42 ms 41 ms xe-7-1.r01.chcgil09.us.bb.gin.ntt.net [129.250.9

.69]

11 36 ms 36 ms 33 ms xe-0-1-0.r21.chcgil09.us.bb.gin.ntt.net [129.250

.3.13]

12 107 ms 92 ms 101 ms p64-7-0-3.r20.snjsca04.us.bb.gin.ntt.net [129.25

0.5.20]

13 176 ms 177 ms 177 ms po-1.r04.snjsca04.us.bb.gin.ntt.net [129.250.6.2

]

14 90 ms 91 ms 92 ms te-2-1-102.r04.snjsca04.us.ce.gin.ntt.net [128.2

41.219.74]

15 89 ms 87 ms 91 ms Ge3-3-Cr02-JLS-OAK.unwiredltd.net [204.11.106.89

]

16 88 ms 103 ms 89 ms Pc5-Cr01-JLS-OAK.unwiredltd.net [204.11.106.13]




Trace complete.

 

Well I got it fixed. Yay!!!

It ended up being the router. I called them back and it was some settings I had to change and all is well now.

Oh well if I hadn't had a problem then I wouldn't have found this site. I now have it bookmarked.

 

I have the exact same problem with Yuku.com, how exactly did you fix it??

 

I too am having this problem, only its with a different website. The website is bidfire.com i can access it from school and everywhere else except my own home.. However, this site was working for me a few days ago. I already did a traceroute and a ping, both of which are stating that the site times out. However I have no idea what to with the results. I've even tried resetting my router. I also tried the above mentioned DNS flush cache thing. Still no results. I really am at a lost as to what to do about this.