windows XP won't open sandisk after company deleted info

felix001 · Mar 5, 2009

good evening to all I have a cruzer sandisk 2 GB TITANIUM and my windows XP can't recognize it any more after my company office deleted the memory how can install it back to the way it was. any help is greatly appreciated. :cry:cry:cry

buggabear · Mar 5, 2009

Will it work in any other computer?
How did your company delete the memory?

felix001 · Mar 6, 2009

our office up here was downloading photos and thought they had deleted the photos but they deleted the drivers on my stick and it was working on my windows vista at home before I came back to work.thanks for the quick reply.

buggabear · Mar 6, 2009

http://www.sandisk.com/DriverDownload/index.asp
If it's a driver issue go to this link and search for your product and see if there are drivers available for you to download.

felix001 · Mar 6, 2009

thanks buggabear,I've tried that and I dont believe that it will work I don't know what to do from here.

buggabear · Mar 6, 2009

felix001 said: ↑

our office up here was downloading photos and thought they had deleted the photos but they deleted the drivers on my stick and it was working on my windows vista at home before I came back to work.thanks for the quick reply.[/QUOTE

I understand it was working before they deleted the photos but have you tried it at home since then. If you have and it still works at home then the problem lies within the computer at work and not the drive it self.
If it no longer works at home then you have a sandisk problem. If you have as you say already tried to download the drivers and that was a no go then maybe you should try to re format the sandisk.
Click to expand...

curadebt · Mar 7, 2009

You need to repair windows, update it or reinstall it.

felix001 · Mar 7, 2009

I'm at work right now and I'm using A laptop windows XP and I have windows vista at I'll to wait until I get back to confirm that its my windows XP that need to be updated.and thanks for the reply's and suggestions so far.cool:cool

DavidGP · Mar 8, 2009

Hi

Is this a U3 or non-U3 Cruzer?

Weird thought and fix for the day, is to goto Control Panel > Administrative tools > Computer Management > Disk Management and then if the Removable Drive is listed at the bottom, then right click it and choose Change drive letters and paths, then click Change and change the drive letter to say X: or one thats not used down that end of the alphabet and then, unplug and replug the pen in to see if you can access it.

Other thought is to open Device Manager up and open the USB Controllers section, then plug in the pen and when its driver shows up (likely named Mass Storage Device) then right click it and choose Uninstall, then replug it in and the drivers should be re-installed for this device, or if a U3 then install the drivers from SanDisk.

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