Mystery Malware

Now let's use ComboFix to remove a bunch of malware files.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
o If it is not on your Desktop, the below will not work.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::
Drivers::
Lanmanserv

NetSvc::
Lanmanserv

File::
c:\windows\system32\kwtze.dll

Registry::
[-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Lanmanserv]

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

You have no Java on this syste,....please download and install:
Java Runtime 6

Now attach the new Combo log then run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.

 

Let's do this:

First Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now download Registry Search (see the link titled RegSearch Download Link )

• Extract the files from Regsearch.zip into a folder.
• Doubleclick regsearch.exe to start the program.
• See the top 3 boxes under the Enter search strings (case independen) and click Ok... option, enter the below string (use copy and past)
  • lanmanserv
• Then click "OK".
• Notepad will be opened with text in it (the file named RegSearch.txt will be saved in the program's folder as well).
• Attach this RegSearch.txt file.

 

Ok....the .dll is no longer attached to the service. What issues are you still having?

 

Is this with any browser? This is only on this machine that is on your network, right? Is this happening when you type the address in yourself?

 

Yes, check that it does or doesnt happen with firefox.

You could also check the time settings by going to the control panel / regional and language / customize / time.

Now I want you to do two things:

Run the GetRunKeys.bat and attach that to the next reply.

Then run this:
McAfee AVERT Stinger Conficker and report if anything is found.

 

That is Combo's quarantine folder.

Is that all the McAfee tool found?

 

You need to run Stinger on ALL computers on your network. Then apply ALL updates ( both windows and software) on these systems.

I will have one more item for you to run:

Copy the bold text below to notepad. Save it as fixME.bat to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to run.

You will find two files here:
C:\LMS1.txt and C:\LMS2.txt logs.

Please attach them.

Tell me what is found on your other systems as we may need to clean all of them.

 

Now I better understand the situation. It is the two POS comps that are the problem. Good to know...and do let me know the results. ( I am wondering if your POS software is what is causing the clock issue...?).

 

You don't appear to have any malware. You don't have a firewall installed that could be blocking you. Have you checked your hosts file?

Download HostsXpert and then follow the below steps.

• Unzip HostsXpert.zip
• It will create a folder named HostsXpert in whatever folder you extract it to.
• Run HostsXpert.exe by double clicking on it.
• Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
• Click Restore Microsoft's Hosts File and then click OK.
• Click the X to exit the program

 

Yes.....but you have me confused. Is this not the one we have been working on? Or do you have a second computer with similar issues?

 

OK....then what you need to do is start a new thread regarding the second computer and do the R & R with the logs attached. ")

If the first computer is now good, we need to finish it:
If you are not having any other malware problems, it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   • Delete the C:\combofix folder from combofix (if it exists)
   
   
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
7. If you are running Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
8. After doing the above, you should work thru the below link:
   
   • How to Protect yourself from malware!