Laptop is freezing & hanging -- Need help geeks!

Discussion in 'Software' started by THAOTHURTREVOR, Apr 15, 2009.

  1. THAOTHURTREVOR

    THAOTHURTREVOR Private E-2

    Well...I've searched ALL forums high & low for a solution and I've come up with NOTHING. I have:

    Toshiba Satellite Laptop
    Intel Core 2
    1.66 GHz
    0.99 GB RAM

    It freezes up after 5 - 30 minutes and the mouse doesn't move, the Caps Lock light in non-responsive and a hard-reset is my only option.
    Most of the time, however, it hangs and I can move the mouse and my Caps Lock lights acts accordingly whenever I press it. I can even eject my CD drive, close it back up and hear it run. I am unable to do anything but that. I can't minimize, access the tsk mgr, etc...
    My processes look good (although I consistently have 9 SVCHOST.EXEs running lately).
    And it does this at COMPLETELY random times.
    It doesn't happen during operation of a particular application.
    I've tested it with several apps running and a few test runs with merely freecell running...it will freeze at all different times with both test styles...nothing is consistent.

    Here's what I've done:

    I followed MG Malware removal to a tee and all is clean.

    Memtest 86+ = Clean
    Chkdsk /f = Clean
    McAfee = Clean
    Scannow = Clean
    Avg Temperature = 44 Degrees C
    Internally = Dust Free
    Cooling Fan = Fully Functional
    Event Viewer = Clean (aside from COM+ System Application not being able to start up...which I believe is non-essential...right?)
    I even modified my startup programs through MSCONFIG down to the bare essentials and that isn't it.
    And I updated all my drivers.


    If you need ANYTHING else, I will do my best to provide it.

    Thanks so much for your help - in advance ;)

    -Trevor
     
  2. Senlis

    Senlis Staff Sergeant

    Some preliminary questions.

    What operating system?
    How long ago did this start happening? Was it sudden or were there other symptoms first?
    Has there been any recent hardware or software changes to the machine?
     
  3. Cordialis

    Cordialis MajorGeek

    This could be software incompatibility. Or residue of old uninstalled programs. In both cases security programs are the most troublesome. Spybot Search & Destroy have compatibility problems with IE8 for example.

    What browser do you run?
     
  4. Drizzles

    Drizzles First Sergeant

    Boot it in safe mode and see if it does it there ... and yes an OS would be good ... :)
     
  5. THAOTHURTREVOR

    THAOTHURTREVOR Private E-2

    Ah! Okay sorry...I was a little flustered and omitted some of the essentials.

    I'm running XP Media Center Edition

    This was maybe...a week ago it started...

    It was sudden. No pre-emptive symptoms.

    And that's a negative on the software or hardware changes. Not even as much as a download.

    I typically run Firefox but converted to Opera 9.6 :cool --post freezing

    And YES!, a big one! I've booted in Safe Mode several times without any problems!
     
  6. Drizzles

    Drizzles First Sergeant

    Ok so we know that its not an essential process then .... could you put a HiJack this log up?
     
  7. THAOTHURTREVOR

    THAOTHURTREVOR Private E-2

    Will do. It'll be later tonight!
     
  8. THAOTHURTREVOR

    THAOTHURTREVOR Private E-2

    well i posted them but it said its waiting for admin review....is there a trick to getting HiJack logs up?
     
  9. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Yes attach as per this guide HOW TO: Attach Items To Your Post, reason we ask for this is HJT is way over used for the wrong reasons, while a good tool its limited and not a fix all, plus inline logs clutter up the search function of forums and the internet as a whole, in that seach for a system file these days and your likely to have to wade through countless HJT log threads and still not get the info you need.

    Cheers
     

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