I really don't know what is going on!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Forumn00b, Apr 27, 2009.

  1. Forumn00b

    Forumn00b Private E-2

    Problems started occurring a few days ago.

    I keep getting 'spoolsv.exe' 0x008a0675 errors, and 'DiscUpdMgr.exe' 0xc000007b errors upon start up.

    I tried running the SUPERAntispyware, the first time I got a blue screen of death type crash, did the kernel uncheck thing and it worked, when it finished and I removed the viruses I couldn't start my computer and it just kept restarting in a loop; therefore, I had to restart at an earlier configuration. This is a similar thing that also happened with MalewareBytes when I ran that earlier which resulted in me having to do a system restore just to get the computer working again. I've had problems with the task bar going black/transparent. Also, with popups and I get redirected from websites that I click on, probably some sort of Trojan Vundo I'm guessing.

    I will upload my SUPERAntispyware log now, and I will try to upload the others later, but I am afraid of f'ing things up again.
     

    Attached Files:

    Forumn00b, Apr 27, 2009
    #1
  2. Forumn00b

    Forumn00b Private E-2

    Alright got the other programs to run, sorry for double post it wouldn't let me edit...

    Also, it is now prompting me to log on as an Administer, which it has done before...
     

    Attached Files:

    Forumn00b, Apr 28, 2009
    #2
  3. Forumn00b

    Forumn00b Private E-2

    Sorry it's not letting me edit posts

    Got all programs to run, and now I will be rerunning SUPERAntispyware
     

    Attached Files:

    Forumn00b, Apr 28, 2009
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Sorry to have to tell you the bad news, but you may be looking at a total reinstall. You are infected with a form of Virut which infects all executable files. Your Windows Operating System files are thus infected and as it spreads things will get worse.

    You can try running the below from Symantec but since the Norton 360 you had installed was obviously incapable of protecting you, I'm not sure this fix will work. Follow the instructions closely!!!! And note their comments in the Post Removal Steps section since this could render your PC unbootable if necessary system files are corrupted beyond repaid.


    http://www.symantec.com/security_response/writeup.jsp?docid=2009-022016-4444-99
     
    chaslang, May 1, 2009
    #4
  5. Forumn00b

    Forumn00b Private E-2

    Unfortunately I cannot even view that link, it keeps saying address not found.

    If I were to reinstall, could I backup anything as far as programs or music files, etc.?

    And, how would I go about doing so, because I do not think I even have the disks.
     
    Forumn00b, May 1, 2009
    #5
  6. Forumn00b

    Forumn00b Private E-2

    What if I were to format my drivers using the Recovery Console?
     
    Forumn00b, May 2, 2009
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Use another PC. ;)

    You don't have any choice but to reinstall because as I stated, it is unlikely that we could fix this. We could try but you would possible find us running steps over and over again since the infection would reinfect files as soon as we fix them.

    The music files (I assume you mean things like MP3, WMV, etc) could possible carry the infection. This is not absolute. It is just possible. It is for sure that EXE, SCR, DLL, ZIP, LHA will be infected.

    Without your Windows CD, or system recovery cd from the PC manufacturer, or a factory restore partition on your hard disk, you cannot reinstall.

    Yes you can format from the recover console but that just erases everything on your hard disk. You still need to reinstall Windows and all your other software all over again.
     
    chaslang, May 6, 2009
    #7

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