My run me read me first logs

Yo have it in the correct location according to your ComboFix log. Just run MGtools.exe as requested and attach the last log.

Also explain what malware problems you were having? Like why did you run the cleaning procedure?

Also tell us what problems remain after running the cleaning procedure.

 

You fogot to respond to my second question:

You have a bunch of startup processes and services trapped in MSconfig registry keys but MSconfig itself is not being used to do this. Are you using some other program (like CCleaner) to control startups that is the cause of this? We need to clean this up but I cannot do this without knowing the answer to this. If you are using something to do this, please stop using it it right now. There are services from Symantec, AVG7, Avast, Ad-aware, ipod and more.


Another question! I see a ton of open ports all showing like below

Code:

"1364:TCP"= 1364:TCP:Akamai NetSession Interface
"1997:TCP"= 1997:TCP:Akamai NetSession Interface
"2998:TCP"= 2998:TCP:Akamai NetSession Interface
"1094:TCP"= 1094:TCP:Akamai NetSession Interface
"1291:TCP"= 1291:TCP:Akamai NetSession Interface
"4732:TCP"= 4732:TCP:Akamai NetSession Interface
"4900:TCP"= 4900:TCP:Akamai NetSession Interface
"1060:TCP"= 1060:TCP:Akamai NetSession Interface
"2617:TCP"= 2617:TCP:Akamai NetSession Interface

That is just a small snapshot. And I also see a driver and NetSvc with the Akamai name like below

Does all this with Akamai mean anything to you?


I strongly advise you to cleanup your Desktop. Remove eveything but links to run programs. Do not download and save programs here and defintely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing.

Uninstall the below software:
J2SE Runtime Environment 5.0 Update 5
Viewpoint Media Player <-- should have been uninstalled in step 1 of the READ ME

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u

After clicking Fix, exit HJT.

Now run Ccleaner to clean out only temp files and nothing else!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


Then attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Okay. It will be in my next fix below.

Simply put, I'm saying if it is not a link (a shortcut) to run a program. Try to keep it off your Desktop unless really necessary but no matter what, don't clutter it up like you have now with dozens of files and folders that are not shortcuts. It is one thing to have a few quick links (shortcuts) to folders that you need to access frequently bit the folders themselves should not be on the Desktop. Just the shortcuts should be.
And don't download programs onto your Desktop. If files or folders belong in My Documents then move them there.

Are you sure you are selecting Uninstall? Try using the below to uninstall it:

Your Uninstaller! 2008




Now we need to use ComboFix again.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

AVG has been becoming more and more problematic. I would not reinstall it.

Run it in safe boot mode. Then reboot in normal mode before running GetLogs.bat from MGtools.

Probably not related to what we are doing.

 

Try running the AVG Removal tool for your version of Windows. See the below link:

http://www.avg.com/download-tools


Then try running ComboFix.

Attach a new log from MGtools no matter what happens.

 

You must put your PC into Normal Startup mode with MSconfig as requested in step 1 of the READ & RUN ME. Do this now before doing anything else and remain in normal startup mode.

See if you can run ComboFix anyway. Also try running it in safe boot mode. Make sure you download the current version of ComboFix.exe to your Desktop before trying again. We don't need a new log from MGtools until you get the procedure with ComboFix to run.

 

In my previous message I said the below which you still did not do.

You MUST do this now and then attach a new log from MGtools. Do not attach another log until you have put your PC into normal startup mode.

 

It is still in selective startup mode right now.

 

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)

After clicking Fix, exit HJT.



Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Tried to attach what? Are you just trying to delete the folder for Front Page? If so, just go to the lowest level folder first and delete all files in it. Then delete the folder. Do this working your way backwards to the C:\Program Files\Microsoft Front Page folder and delete it last.

Please post in the Hardware Forum.

Your logs are clean but you can fix the below two lines with analyse.exe similar to last time:

O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
8. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome.

You could try deleting it in safe boot mode or you could try using Avenger like in my previous fix. The script for Avenger would be something like below. I don't know how the folder is named exactly so I'm given you an example.