Fake Antivirus/IE Home page jacked! Please Help.

Discussion in 'Malware Help (A Specialist Will Reply)' started by EnterTheSwamp, Jul 7, 2009.

  1. EnterTheSwamp

    EnterTheSwamp Private E-2

    Well, I've done it again. Late last week I was having issues with my videos on you tube, and I started messing around installing java/flash and I probably downloaded something I wasn't supposed to:cry. A window would pop up running a fake anitvirus scan, several IE pop up windows would pop up, and my IE home page was jacked. I ran through the "Read & Run me First" and it seems to have cleared up the fake antivirus, pop ups and the IE home page jack. I was not able to run super anti spyware, as it would lock up my computer, even after adjusting the Kernel options. Now when I start up the computer I get several could not locate program windows. I have attached log files as per instructions. THanks a billions times over in advance.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Run this: Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now let's use ComboFix.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    c:\WINDOWS\system32\iehelper.dll
    
    RegLockDel::
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{8567EDFA-408C-43e9-B929-4C25C04F5003}\InProcServer32]
    @DACL=(02 0000)
    @="c:\\WINDOWS\\system32\\iehelper.dll"
    "ThreadingModel"="Apartment"
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  3. EnterTheSwamp

    EnterTheSwamp Private E-2

    Thanks for all the help Tim! I have restarted and everything appears to be ok. Hopefully my logs will show that I am clean. Thanks again for your assistance.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That did it. If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
  5. EnterTheSwamp

    EnterTheSwamp Private E-2

    Thanks again Tim, but I am having some concerns after running an avast scan. Since our last communication, I have added a new HDD, reinstalled windows XP on it, and made my old one the slave. I ran an avast scan and it found the following:

    5 similar to the one below:

    F:\System Volume Information\_restore{4D04592C-8BBD40C2-8EC3-53D81E124C7E}\RP172\A0055575.dll

    Infection: Win32:Spyware-gen[Trj]

    File was successfully moved to chest.


    And 1 like this
    F:\System Volume Information\_restore{4D04592C-8BBD40C2-8EC3-53D81E124C7E}\RP172\A0059294.exe

    Infection:Win32:FakeAlert-BV[Trj]

    File was successfully moved to chest.


    What should I do? I will hold off on your final steps you just listed until I hear from you. Thanks again.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    #8 in my final steps told you to disable system restore.....which is where Avast is reporting these. Recycling system restore is the only way to remove those.
     

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