Removal steps worked, Thanks! OR, uh, so it seems?

Discussion in 'Malware Help (A Specialist Will Reply)' started by lampson, Sep 9, 2009.

  1. lampson

    lampson Private E-2

    Could one of you pros take a look at the logs, just to be sure? In particular, I'm curious what you think of the ATI startup and RRLog results.

    My system was near instantaneously infected when I enabled Vuze -- P2P. Surprise, surprise. Well, actually I was surprised that it was so quick, and so brutal...

    System froze up, then rebooted... 3 virus protection scanners didn't work, access control lists were modified to lock out access, I could not enter safe mode, etc.

    I disconnected from the net immediately and tried to recover. Safe mode was the problem -- after correcting AGP440 and MUP issues, in Safe Mode Combo Fix allowed the operation of all other tools (without it, none worked except CCleaner and SuperAnti-Spyware, which failed to detect any issues.)

    The rest ran smoothly, and my system appears fine. I would really appreciate it if someone would skim the logs. I wouldn't be surprised if there were at least cleanup ops that you would recommend. All suggestions welcome.

    In advance of any reply, THANK YOU for the help so far. I encountered many issues and it took 2 days to "recover", but your guide is excellent.

    S
     

    Attached Files:

  2. lampson

    lampson Private E-2

    Final log of 5, attached
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    ATI is not malware and you have disabled it with something (maybe CCleaner which is not recommended). The files on drive E are not an issue.

    Your system restore took care of the worst of your problems. The only thing you need to do is copy c:\windows\system32\dllcache\beep.sys to here since it is missing c:\windows\system32\drivers\beep.sys

    Your biggest problem is the fact that you have NO PROTECTION installed which is why you were so quickly/easily infected.



    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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