Tojan problem

Fisher-Price · Dec 10, 2009

I done the read me run me stuff. No changes.

Malware did find 3 and fixed them.

Antivir says it is finding one but offers no option to fix, quarantine...etc. it just says one detection.

i have remove it pro 7, it will not update and tech support will not respond. RP7 says i have 14 viruses. tech support says if i update it will work, problem is i can't update the program and they refuse to send a link that i can download an updated version. i tried using the free version and it will not run period.

i downloaded hijack this and this is the log.

the reason i know that i have a problem is that i have one program that will not run. message is that .exe file is missing.

thanks for any help.

FP

chaslang · Dec 12, 2009

Welcome to Major Geeks!

Fisher-Price said: ↑

I done the read me run me stuff. No changes.
Click to expand...

We're sorry, but we do not consider the READ & RUN ME to be completed until you attach the 5 requested logs and we specified no HijackThis logs. You need to attach logs from ALL of the below whether anything was found or not as stated in the instructions:

SUPERAntiSpyware

Malwarebytes

ComboFix

RootRepeal

MGtools

Fisher-Price said: ↑

i have remove it pro 7, it will not update and tech support will not respond.
Click to expand...

This is junk and should be uninstalled before it messes up your OS. It will delete all kinds of valid files including files belonging to Windows. May be too late already if you ran it.

Log in or Sign up

Tojan problem

Fisher-Price Private E-2

Attached Files:

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member