Coworker's computer

This is a business machine and you have Limewire installed???

Let's start with this:

Please use add/remove programs to uninstall:
Java(TM) 6 Update 2

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Now let's use ComboFix to remove a bunch of malware files.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Driver::
BEE686B9-4C84-4487-9D72-9F40F051E973

FCopy::
C:\MGtools\temp\XPSP3\eventlog.dllmg | c:\windows\system32\eventlog.dll

File::
c:\docume~1\Bob\LOCALS~1\Temp\A.tmp
c:\windows\system32\jwbisjcr.xml
C:\WINDOWS\Tasks\{7B02EF0B-A410-4938-8480-9BA26420A627}.job
C:\WINDOWS\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job
c:\windows\system32\1031z.exe

Registry::
[-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\JWBISJCR]

[-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\{BEE686B9-4C84-4487-9D72-9F40F051E973}]

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now download and install:
Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Some days are better than others.

Can you create a new account with admin. privileges?

Have you tried accessing safe mode to see if you can work in that mode?

Here are options to try to fix your windows installer issue:

Tell me if you can download The Avenger by Swandog469, and save it to your Desktop.

If so, then try to:
Extract+ avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Take everything in the Quote box below and manually write it into the Input script here: part of the window: (Make sure you write it exactly as I have it.)

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

If you are able to do the above, then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

 

Let's have you try doing this:

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now try downloading MBAM from here and tell me if it will run:
http://mbam.malwarebytes.org/program/random.php

Please try running the below online scan:

http://www.superantispyware.com/onlinescan.html

Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. It does not save a log.
After running this and assuming it runs, then see if you can run other tools.


Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip