Hijacking firefox & fake virus protection

Discussion in 'Malware Help (A Specialist Will Reply)' started by eleasmom1, Jan 5, 2010.

  1. eleasmom1

    eleasmom1 Private E-2

    Two days ago, my computer got taken over. All the sudden, fake "Your computer's security is compromised" popups started popping up, faster and faster. When I went online to try and figure out what to do, every time I'd try to get to a website having anything to do with "virus" or "malware," I'd get redirected. I was pretty much dead in the water, so I ended up manually running a Windows Explorer "search" for files that were changed on that day, and just deleted everything I could find that had been changed within ten minutes of when the popups started happening. I didn't break my computer too badly. I ran the virus checkers I had, and it didn't find anything. It came back the next day. I did a closer check, and I got more files, but my Firefox is still being "redirected," so, here I am...

    I ran all of the stuff, and here are the first four attached logs. I'm using Windows XP, service pack 2. Dunno what other info you need - I'll do the best I can to answer any questions you might have.

    And, THANK YOU for doing what you guys do!!!

    Donna
     

    Attached Files:

  2. eleasmom1

    eleasmom1 Private E-2

    Here are the rest of the logs.

    Donna
     

    Attached Files:

  3. eleasmom1

    eleasmom1 Private E-2

    Skype + Utorrent, = virus?

    I got hit with a virus two days ago, and I've been poking around trying to track down where it came from. The best I can figure, and this is a guess, is that Skype got a PM from someone I don't know, which triggered a forced download on Utorrent. Is this even possible? That just *seems like* the chain of events, based on the fact that those two things happened immediately after one another, immediately before the virus hit. I hadn't done any other downloading (Utorrent was open, but I didn't have anything downloading), didn't run any files, and hadn't done anything all day, but had been doing some stuff internally on my computer and the occasional traffic to safe, known websites.

    If that's an absolutely ridiculous scenario, *please* someone let me know. Please tell me I'm an idiot! I'd rather be told I'm a complete fool, and know nothing about how computers and files work, and then feel comfortable using those two programs again. Really, I would!

    Donna
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's see if this helps:

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    The 015 lines are not malware, but you should not need to have anything in your trusted zone.

    Now:
    Download HostsXpert and then follow the below steps.

    • Unzip HostsXpert.zip
    • It will create a folder named HostsXpert in whatever folder you extract it to.
    • Run HostsXpert.exe by double clicking on it.
    • Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
    • Click Restore Microsoft's Hosts File and then click OK.
    • Click the X to exit the program


    Tell me how things are.
     
  5. eleasmom1

    eleasmom1 Private E-2

    Well, I don't seem to be getting hijacked any more. I can get to "virus removal" and "malware removal" websites through Firefox first try now. (I'd figured out how to bypass it - if I opened up a second tab, while the first was "hijacked," I could get to the desired site in the second tab.) I'd also completely uninstalled Firefox, including all of my profiles and saved everythings, and reinstalled it fresh. That actually took two tries to get it to work - I had to completely uninstall and reinstall it twice before it would work, so I think there was something buried deep inside there? (I never, ever use IE, so I don't know if there was a problem with it before, but it seems fine now, too.) And I haven't had any of those bothersome popups in a couple days, since I ran all of the cleaning tools.

    I'm crossing my fingers it's gone, gone, gone... And I guess now it looks to you like my system is clean? I hope? Because that was one, annoying, rotten couple of days!

    Donna
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re: Skype + Utorrent, = virus?

    Wait.... aren't you working with TimW here on the same machine or is this a different one?
     
  7. eleasmom1

    eleasmom1 Private E-2

    Re: Skype + Utorrent, = virus?

    I did already do all of the "Read and Run Me First" stuff, and my logs are in another file. They've just been looked at, and I *think* I'm clean. Yay! In any case, all the Bad Stuff seems to have stopped happening. I'm just really worried about how I got the virus in the first place, and I'm getting nervous about using my own computer!

    No, I didn't accept any file, or click on anything. In the hour before the virus hit, what I, personally, was doing was just internal stuff (manipulating internal graphics and Word files) and going to known websites. I hadn't gotten into Skype or Utorrent at all, in well over 24 - 48 hours. They were sitting "idle."

    So... That's what I'm wondering - can files "invite themselves" onto my computer without me doing anything to allow them? I'd been under the impression that just leaving something like Skype "open" was rather benign, because if I didn't "allow" something or "run" anything, then no actual executable could force itself. I know that someone can PM me on their own initiative, and that will pop up on my screen but my computer is supposed to ask me before it accepts / runs an executable, right? Is it possible that it didn't ask, and somehow the combination of the two programs bypassed the computer "asking?"

    (If the virus hit immediately after I knowingly and actively downloaded and ran something, or after I accepted and ran a file from someone, I'd be kicking myself in the butt for being an idiot, but it'd be clear to me how it happened. I mean, OK, yes, if I downloaded "casino" from somewhere and ran it, and 10 minutes later, my machine was infested, My Bad! But what's confusing me is that it *didn't* happen anywhen near me doing anything like that. So could those two programs work together to bypass the "human" in the equation, and cause an active download and run the executable all by themselves?)
     
  8. eleasmom1

    eleasmom1 Private E-2

    Re: Skype + Utorrent, = virus?

    Yes, but I was afraid to add my question to that thread, because of the warning not to "bump" your own thread. So, since the question was really more of a general, "is this possible" question, I thought it was OK to start a new thread? Hope I didn't break any rules...
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    It's easier if you remain in one thread. Perhaps instead of bumping, let TimW respond and THEN ask your question when you next reply ;)


    @Tim... all merged now.
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I frankly do not know how you were infected.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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