Can't run anything

Discussion in 'Malware Help (A Specialist Will Reply)' started by jcalamia, Jan 22, 2010.

  1. jcalamia

    jcalamia Private E-2

    I'm pretty sure this is a malware issue. I keep getting popups and most say that any number of .exe files are infected and as if I want to start my anti-virus software. Mostly wuauclt.exe, however same message just interchange .exe file for whatever program I click on. The problem is that the computer will not let me open any programs what so ever, so I can't even run through the "Read me first" steps. Please help.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    • Are you 100% sure about this?
    • Did you try to download and run every single item we requested?
    • Did you even try MGtools?
    • Have you tried any online scanners if you can get a browser to open?
    • If you could not download on the infected PC, did you try downloading on another PC and then copying to the infected PC?
    • Did you try safe boot mode too?
    • Did you see any messages mentioning Virut??? If so, you need to reinstall.
    If you truly cannot run anything at all and have tried what is mentioned above then there is not much we can recommend but the below:
     

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