Do I have malware? is AVG 9 a virus?????

Discussion in 'Malware Help (A Specialist Will Reply)' started by happycmpr46, Feb 18, 2010.

  1. happycmpr46

    happycmpr46 Private E-2

    Well I was running a scan at http://onecare.live.com/site/en-us/default.htm
    and it found some malicious files on my computer so I did the step by step scanning from major geeks and I am posting my logs, is there anything there? also I had updated my AVG to the AVG 9 and for some reason it keeps saying that my resident shield is not activated and my virus updates arent up to date, well I updated everything and it still says that so I went and uninstalled it, but it wouldnt uninstall! its still on my computer how do you get rid of it? please help!
     

    Attached Files:

  2. happycmpr46

    happycmpr46 Private E-2

    Damn Damn Damn I forgot to run the combo fix!!!!!!

    Ok what should I do, should I wait for a reply if I have a virus before I do the combo fix, or should I start all over again??? I had printed out all the step by step instructions and all the steps were highlighted but the combo fix, well please let me know what I should do.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes you did. ;) But we probably don't need it since you don't appear to be having malware problems. You have pieces of AVG8 and AVG9 tryng to run.

    Uninstall AVG and then reboot. After reboot run the correct removal tool from below.

    http://www.avg.com/us-en/download-tools

    Then try reinstalling it if you wish to keep using AVG. For support/problems with Grisoft software, please post on their forums or you could alternatively post in our Software Forum.
     
  4. happycmpr46

    happycmpr46 Private E-2

    Thank you!!!
    I went to the AVG website and uninstalled all AVG's that were running, reinstalled it and no problems! would u happen to know if there is any programs that can speed up a computer? I always see commercials on it but am very leary about false advertising, so I thought I would ask someone who knows something about computers. any suggestions?

    cheryl
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Extremely large lies!!!!!! Don't ever fall for any of these advertising lies. You can do many simple things yourself to speed up various operations. You will see some major improvement if you do what I suggest below which has nothing to do with malware.

    If you don't like the way your older PC is running with newer programs, you should get a newer PC with a newer quad core type processor and as much memory as possible. Also you will probably notice a significant improvement in your performance if you totally uninstall AVG and use something else like Avast, Avira, or Microsoft Security Essentials. Since about the 8.0 version of AVG ( and 9.x is worse ), it is a massive resource hog and slows down all operations on your PC. Even opening folders or right clicking on a file.....and many other things.

    Also uninstall all the unnecessary toolbars and reconsider allowing all the junk you allowing to load at startup. Like the below are not needed:

    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

    Also you can stop SUPERAntiSpyware and Malwarebytes from loading at startup to speed startup time:
    O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe




    Since you are not having malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. After doing the above, you should work thru the below link:
     
    Last edited: Feb 20, 2010

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