Finished all the "Read Me First" Items..What next?

Combo shows that you are running two AV programs:

Let's just do this:

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Driver::
jmtuaqfyu

File::
c:\windows\TEMP\labjiesuhqtld.sys

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

What I was pointing out was that you have TWO anti-virus programs running, so either remove the Zone Alarm virus part of it or uninstall AVG.

I also suggest that if you have multiple users on this computer, you create user accounts for each one, but make the limited accounts. Use those accounts for web surfing and everyday tasks.

I want you to do this:

Please use add/remove programs to uninstall:
Ocucom PreCast 1.4 --> uses system resources with out much benefit.
I would also suggest you uninstall Ad-Aware as it is pretty useless these days as well.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

DirLook::
c:\windows\4E8390903B68436AB3CFA2A08C38DD26.TMP

File::
C:\WINDOWS\Tasks\Ad-Aware Update (Daily 1).job
C:\WINDOWS\Tasks\Ad-Aware Update (Daily 2).job
C:\WINDOWS\Tasks\Ad-Aware Update (Daily 3).job
C:\WINDOWS\Tasks\Ad-Aware Update (Weekly).job
C:\WINDOWS\Tasks\Ad-Aware Update (Daily 4).job
C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
C:\WINDOWS\Tasks\ParetoLogic Update Version2.job
C:\WINDOWS\Tasks\Registration reminder 1.job
C:\WINDOWS\Tasks\Registration reminder 2.job
C:\WINDOWS\Tasks\Registration reminder 3.job
C:\WINDOWS\Tasks\Spybot - Search & Destroy -  Scheduled Task.job

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

You may need to uninstall IE and after a reboot, reinstall it.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I was referring to user accounts, not email accounts. But if you are the only one using the computer, then it is not an issue.

I did not have Combo set to remove IE8, what I was referring to, was if you were having problems with IE browser, to try uninstalling it ( yes, you will get that warning pop up but just allow it) and then after a running of CCleaner, reinstall it.

We will stop a few now, but in the future, you can use this:
Startup_CPL
any questions you have regarding this program, please post in the software forum.

You can try running CCleaner to try to remove those ( AIM and Blubster) items.

Now, you should see about adding a gig of RAM to your system, this is partly why it is slow:

Code:

Total Physical Memory    768.50 MB    
Available Physical Memory    349.62 MB

. 1 GB would help immensely.

Finally, copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to tahe cleaning procedures ian step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore ato create a new clean Restore Point.
   a
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You can go to crucial.com and have them auto scan your system to tell you how much your computer will support.

I would uninstall IE8 once more, and after a reboot, you should have IE7 to try to run. If that still doesn't work, you need to post in the software forum for that issue.

Both ZoneAlarm and AVG are pretty resource heavy. Again, you may wish to post in software to get other opinions on the best and lightest AV and or firewall programs people prefer.

 

You are most welcome. Safe surfing.