Email notifications.

Is it just me, or is anyone else having problems with email notifications of responses to threads that you are subscribed to? I've tried going to user CP and setting to instant notification, but it seems to disappear when I change pages?

 

Don't know about him, but I have to log in everytime I come. It doesn't matter if I check the remember box, or even use Firefox.

 

Laura,

It started about two weeks ago!

 

Personally, I haven't seen any issues. And usually I stay logged on, even over the weekend on this computer which was not in use. Other times, it seems I get logged off after some hours of inactivityconfused
Doesn't bother me either way though.:wave

 

Just went and deleted my old cookie, logged in and out, and saved new cookie. Still no email notification, as I missed brandypeppy's reply.

 

May be a stupid question, but when you edit your options for instant email notifications in your control panel, are you clicking on save changes on the bottom of the page?
And then you go back to that page and your choice has been changed?:confused

 

brandypeppy,

Just went into my user CP, and checked and instant notification was on. Checked threads and instant notification was off. Went into edit options and unchecked everything and saved changes. Rechecked everything and saved changes. Shut down computer and restarted. Logged into MG's and problem was still there. No instant notification even though it is checked in edit options.
Anything else that I might try?

 

That is a stumper Novice. Is there maybe a limitation to how many threads you can subscribe to? I frequently click the list all subscriptions tab and unsuscribe to anything more than a few days old.
Is it possible there is a limitation and you have met that?
I can't find anything else in the CP that would explain this. Maybe one of the admins will see this and jump in. It's hard to believe that any settings on your computer would affect settings in the CP.confused:wave

 

LauraR,

Just tried in IE and the problem is still there! Any ideas? Even though instant notification is checked in edit options, it isn't showing up when I pull up my list of subscribed threads ( all are unchecked ), and I'm getting no email notification of replies.

 

Laura,

Mea Culpa, Mea Culpa, Mea Maxima Culpa
http://bestsmileys.com/flowers/4.gif
I tend to zoom down to the last post and respond to that.:-o:-o

:wave:wave

Love your photo gallery!

 

Okay,
One more stupid idea. Any chance your email address has changed/been corrupted?:wave

 

brandypeppy,

Just checked and my email address is correct and the same that I've had for years. Tried both IE and Fire Fox with no difference. My checked options just don't seem to be applying to my subscribed threads. If you don't mind try sending me a PM, as I'm curious to see if that is working either.

 

hello, just a quick suggestion here. When you reply, do you see the box at the very bottom, that has a drop-down menu on it?

Be sure it says,

There are several different options there. It is working for me too. I am still getting replies to dead threads, that newbies are replying too. LOL I hope this helps. I am using IE7 too. No problem filling the inbox...

 

LauraR,

Just to clarify, all my settings are correct when I open edit options in my UserCP, and instant email notification is set to on. However if I open my list of subscribed threads the instant notification box is not checked, and I'm not getting email notification of replies.

Going to try your suggestion now!

 

LauraR,

Just tried your suggestion and I got hung on this thread without being able to exit. I then went back into UserCP and reset my option to instant notification and saved changes. Then opened my subscribed threads and the instant notification feature wasn't checked.

@TeeCee

Checked and made sure that instant notification was checked in the reply box.

Anymore suggestions!

 

LauraR.

Reset to default, instant notification on, but still not working!

 

LauraR,

Thanks for all the help, would you mind trying to send me a PM as I'm curious as to whether that feature is working or not!

 

LauraR,

The test PM did show when I logged back in, just didn't get an email notification of it! The only problem that I'm having is email notification.
Thanks for all your time and effort!

 

Nothing has been changed, email client and ISP still the same. Avast is still the antivirus and Sygate is still the firewall.

 

LauraR,

Just wanted to clear up a misconception of mine. My thread subscription has always been set to instant. When I open the list of my threads the instant feature is set, I was getting side tracked because there weren't any checks in the boxes to the far right. Just now noticed that you select threads with this feature. My bad.:-o

So my features are set correctly, just checked the firewall and AV, and MG's isn't blocked. So for some reason, I'm off the email list/server at MG's?

 

@TimW,

I don't use one!

 

Any chance you could access your MG account from another computer and see if that still happens?
I routinely access mine from 4 different computers, but the behavior is always the same.
If it occurs from another machine, this would at least point to something in your MG profile, I think:confused
Or maybe in your email profile/server/settings, whatever.:confused
Wow, and you've even got the heavy hitters on this.:wave:wave

 

Anyone with more ideas?

@brandypeppy,
Accessing my account from another computer has never been an issue. I do this at work from time to time, and email is sent to my ISP.

 

Trying a different email address to see if that will help!

 

TimW,

I set up a hotmail account to see if it would work, and it did! Thanks! Now any idea of why? I'm really curious as I could find nothing blocked anywhere on my end and my ISP lets facebook replies through, so surely Major Geeks wouldn't be considered spam on their part. Just wanted to let you know that your suggestion worked, but I have no idea of why! :confused

 

Philipp,

Thank you for you response. I just got through with a chat session with one of Charter's techs ( TTD Michael ) and found out why this is happening. Major Geeks is now considered a "Mass Mailer" by them and is being blocked at the server level at the ISP. Just wanted you to know in case any more Charter users experience the same problem that I had and the reason for it.

 

Nice to hear the mystery is solved, not so nice that they have classified MG as a spammer:major:major:boxing

 

brandypeppy,

Yes it was nice to have an answer as to why I wasn't receiving any email from MG, but the reason sucked. I was chatting with a first line tech and had to give him almost too much information about myself before he gave me the explanation. Major Geeks is considered a mass mailer because they send multiple emails per hour. Didn't have time to go any further with the tech as he said that he couldn't unblock himself and something about relayed email no longer supported by Charter. I was almost late for work because of it.

I do plan to carry it further up the chain of command later in the week!

 

My $.02 .... The only way (which I'm familiar with) MG could possibly be a "mass mailer" is the birthday and thread subscription emails (and a large number members using the Charter ISP). Every MG member using Charter as their ISP would have to go into User CP and modify their profile to mark birthday as "private" (assume the email wouldn't go out with this setting), the disable the option for administrator to send you emails (?), and modifying the Default Thread Subscription mode. But all this is a function of the vBulletin software - meaning all vBulletin software "owners" would fit into the Mass Mailer category.

Or am I missing something? Looks like going up the chain would be the better approach - maybe they can chat with MA or CP to clear things up.

 

For whatever reason, Charter sent my 27 email notifications today that I hadn't received, but had read while logged into the forum. Most were replies to this thread. Some were five days old and were only received today.

So whether Charter decided that MG wasn't a mass mailer by itself or with help from Tim, Jim, or Philipp, they appear to have unblocked MG. Thanks if any of the previous mentioned had a hand in it.

Think that I'll keep the hotmail address for a while to make sure this doesn't happen again, and thanks to everyone that responded and helped.

There is one thing that bothers me about this however, how can an ISP that refuses connections have emails that they refused to receive or transmit?

 

CP,

Thanks for checking into it!