"We apologize for the inconvenience, but Windows did not start successfully"

I'm having the same problem with this "we apologize" issue and the blue screen. My problem is I don't have the original XP CDs to do a restore or recovery. Does anyone know if I can purchase new CDs and fix this or does it have to be the originals?

Thanks!

Jill

 

Can you boot into safe mode? What model/make of computer? There is a good chance you have a recovery partition.:wave:wave

 

Can't boot at all. I have an HP Pavilion that I bought in 2006.

 

Try tapping F11 at boot, that should get you to recovery.

 

Thanks, Brandy. I'll try that tonight!

 

You of course can always purchase the OS much to Microsoft's delight. :-D

 

motc7 - that isn't the route I wanted to take, but if that's what it took.... rolleyes

 

Thanks for checking into this for me. I have a Pavilon dv5000.

 

Does tapping F11 get you to a menu to select "recovery". I see on some it may be F10.

And then maybe F8 will get you to options including "last known good configuration" or "safe mode with command prompt". :wave:wave

 

One of the guys I work with suggested copying my hard drive to another computer before attempting to restore, so I'm going to have him do that tomorrow. I'll let you know how it works. I really appreciate the help you've all given me.

Jill

 

pldor - I just ordered the recovery disk. I may be back after I get the disk in the mail! :confused Thank you so much for finding the website for me. I really appreciate it!

Jill