Bombarded by Trojan/vundo threats, really struggling!

Welcome to Major Geeks!

In order to run ComboFix, you needed to shutdown all protection software. Did you do this and get McAfee and ZoneAlarm shutdown?

Speaking of ZoneAlarm, you need to uninstall it immediately. Yes that means right now. As stated in the beginning of the REAZD & RUN ME instructions, you must only have one firewall installed and you have two ( ZoneAlarm and McAfee ).


Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O15 - Trusted Zone: http://www.macho****er.com

After clicking Fix, exit HJT.

Now run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Now copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\TEMP
C:\Documents and Settings\Owner\Local Settings\Temp

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Did you create the below policies?

Do you have any Disk Emulation Software running? Like Daemon Tools or similar? If so, you needed to run step 6 of the READ & RUN ME.


Please download HelpAsst_mebroot_fix.exe by noahdfear and save it to your Desktop

• Double click HelpAsst_mebroot_fix.exe to run it and follow any prompts.
  • If the tool detects an mbr infection
    • please allow it to run mbr -f and shutdown your computer.
    • Upon restarting, please wait about 5 minutes after bootup, and then click Start>Run and type the following bolded command, then hit Enter.
      • helpasst -mbrt
    • Make sure you leave a space between helpasst and -mbrt
    • When it completes, a log will open.
    • Attach this log to your next message.
  • If the tool DOES NOT detect an mbr infection and completes running:
    • Click Start>Run and type the following bolded command, then hit Enter.
      • mbr -f
    • Make sure you leave a space between mbr and the -f
    • Now, please do the Start>Run>mbr -f command a second time.
    • Now shut down the computer (do not restart, you must shut it down), wait a few minutes then start it back up.
    • Give it about 5 minutes after the bootup and then click Start>Run and type the following bolded command, then hit Enter.
      • helpasst -mbrt
    • Make sure you leave a space between helpasst and -mbrt
    • When it completes, a log will open.
    • Attach this log to your next message.

No matter what happens with the above, attach the above logs and then immediately continue with the below in normal boot mode!


Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

Now attach the below log:

• the log from helpasst
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I will give you a new fix below.

I strongly advise you to cleanup your Desktop. Remove eveything but links to run programs. Do not download and save programs here and defintely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing. In fact, the below which is on your Desktop, looks like malware and I'm going to put it in the list of things to delete with Avenger.

Code:

"C:\Documents and Settings\Owner\Desktop\"
n3uyezbc.exe  16 Dec 2009      293376  "n3uyezbc.exe"

So if you know what this and don't want to loose it, save it somewhere else with a proper name to show what it is.


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.



Run avenger.exe by double-clicking on it.

• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\TEMP
C:\Documents and Settings\Owner\Local Settings\temp

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )



Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Occassional popups are likely due to what websites you are accessing. Your logs are clean. Make sure that you have the popup blocker feature for IE8 and FireFox enabled.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

This is a new infection. Attach new logs from ComboFix and MGtools (obviously you need to redownload and run them again). You will have to shutdown McAfee to properly download and run these scans. Apparently it is not helping you anyway. Also please run the HelpAsst_mebroot_fix.exe fix I gave you in message # 6 again just to be safe.

Previously I asked you about the below file and you did not respond to the question

 

Please run Defogger as requested in step 6 of the READ & RUN ME to disable your disk emulation software. You need to keep is disabled until we are all finished with cleanup. We need to make sure that we are not being tricked into seem an MBR infection by this. Now continue with the below.


Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

"%userprofile%\Desktop\TDSSKiller.exe" -v

• Follow the instructions to type in "delete" when it asks you what to do when if finds something.
• When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

Now copy the bold text below to notepad. Save it as Fixha.bat to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it, find it and double click it and allow it to run it.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\TEMP
C:\Documents and Settings\Owner\Local Settings\temp
C:\WINDOWS\Tasks

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome.

Looks like you may have missed my edit that added the Fixha.bat and Avenger steps. Please run them now.


You have one of the new forms of TDL infections and will need to run the below to help us located the problem driver file.

MaxLook - XP

 

Also don't miss the part about cleaning Temp folders and the Tasks folder

 

Based on your Maxlook log, the program that is supposed to be protecting you is the source of your TDL infection. The below file is supposed to be part of McAfee but it has been replace by an infected file.

Code:

c:\windows\maxdriver\mfehidk.sys:
 Verified: Unsigned
 File date: 21:55 07/04/2010
 Publisher: n/a
 Description: n/a
 Product: n/a
 Version: n/a
 File version: n/a

Uninstall McAfee immediately and then reboot your PC and run the below to be sure McAfee is removed.

McAfee Consumer Product Removal Tool

Now see if the below file exists and if it does, see if you can delete it:

c:\windows\system32\drivers\mfehidk.sys


If the below file is now gone then continue with the below.

Run TDSSkiller again.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Excellent. Now that we have the main part of you problem fixed and also now that we have McAfee out of our way, we will again try using ComboFix to finish off a few things.

You can purchase Kaspersky if you wish. It is a well known program. Or you can use free tools as given in our sticky threads; however, do not install anything yet. I do not want them to get in our way. Hopefully we are just about finished. Just keep your additional surfing and online game playing to zero until we finish.

That is why we have you run thru the READ & RUN ME process.

Normal. All new tabbed browsers will show multiple processes. Some ( like Google Chrome ) may even show 7 to 10 processes depending on the number of tabs.


Please download the current version of combofix.exe to your Desktop.

Now we need to use ComboFix as instructed below.

• Double check to be sure that combofix.exe is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Also delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\Owner\Local Settings\temp

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Yes which is why I wanted to get ComboFix to run. Did you notice it was deleting some of the files related to your startup processes? Many are infected. You may need to reinstall some software, but first let's see if we can fix some of these by uninstalling a few and then running another round with ComboFix.

So uninstall the below now:

• SUPERAntiSpyware
• Yahoo Messenger

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

Code:

Driver::
ethrenky

RenV::
c:\program files\Yahoo!\Messenger\YahooMessenger .exe
c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate .exe ---^> c:\documents and settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy .exe ---^> c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
c:\program files\Adobe\Reader 9.0\Reader\Reader_sl .exe ---^> c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
c:\program files\Common Files\Java\Java Update\jusched .exe ---^> c:\program files\Common Files\Java\Java Update\jusched.exe
c:\program files\CyberLink\PowerDVD\PDVDServ .exe ---^> c:\program files\CyberLink\PowerDVD\PDVDServ.exe
c:\program files\CyberLink\PowerDVD\Language\Language .exe ---^> c:\program files\CyberLink\PowerDVD\Language\Language.exe
c:\program files\Electronic Arts\EADM\Core .exe ---^> c:\program files\Electronic Arts\EADM\Core.exe
c:\program files\Intel Audio Studio\IntelAudioStudio .exe ---^> c:\program files\Intel Audio Studio\IntelAudioStudio.exe

Folder::
c:\program files\SUPERAntiSpyware

File::
c:\windows\system32\opaqcx.dll

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Messenger (Yahoo!)"=-
"SUPERAntiSpyware"=-
"Google Update"=- 

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Looks good to me.

 

You are most welcome. Safe surfing.