Spambot in Live Mail

Discussion in 'Malware Help (A Specialist Will Reply)' started by gojogo, Jun 18, 2010.

  1. gojogo

    gojogo Private E-2

    Hi

    I only come here and say hello to you when I need some help :-o

    Last Saturday, Sunday, and Monday, junk mail was sent from my personal account via Windows Live Mail to groups of people in both my personal and work accounts.

    There were no records in my Sent Mail box but:
    - a couple of people mentioned it
    - I got a huge amount of failed messages referencing the spam from Sat-Mon
    - I got a spam mail from myself

    On Monday I went off the internet for 24 hours, stopped using Live Mail from my PC and started going through your "READ & RUN ME FIRST. Malware Removal Guide" and then the "Windows XP Cleaning Procedure". I just finished the procedures this evening and have attatched the logs.

    As far as I know, no more mails have been sent out since Monday but I just want to check if it's safe to go back on Live Mail.

    Unusual things I was doing last Saturday

    1. I opened a chain mail - with a 'friend certificate' (huh) at the end of the message.
    2. I started using Google Chrome to watch streamed vids from tehcake. I've watched them on Firefox with no problem before but this time they did all shut down for a while suddenly and then they restarted.

    Other than that, at that time, I was using Comodo Firewall and Antivirus.

    Thanks for your advice, even if I rarely visit, I'm grateful every day.
     

    Attached Files:

    gojogo, Jun 18, 2010
    #1
  2. gojogo

    gojogo Private E-2

    last two logs attached:
     

    Attached Files:

    gojogo, Jun 18, 2010
    #2
  3. gojogo

    gojogo Private E-2

    Oh and I deleted the chain mail message yesterday.
     
    gojogo, Jun 18, 2010
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Malware detected in email databases has to be cleaned up by you. You have a few choices:

    1. delete the whole file which is not an option you normally want to use
    2. load the email folder that contains the infection and delete ALL unnecessary emails (hoping to remove the problem email) and then use the Mailbox Cleanup option to delete all old emails. Then compact the Outlook database to permanently remove data. See http://support.microsoft.com/kb/196990 If you do not cleanup and compact the databases, the deleted emails may still be leaving hidden information in the database that you just cannot see but a scanner may still pickup on it.
    3. create a new folder and move only emails you really need into the new folder and then delete the infected folder.
     
    TimW, Jun 18, 2010
    #4
  5. gojogo

    gojogo Private E-2

    Hey thanks very much, TimW.

    I'm going to have a go at option 3. I'm still a bit scared of opening Live Mail from the program files but that's where I should be working from right? Or can I do this from Live Mail on the web? I think this might be a daft question but like I said, I'm worried.

    Cheers
     
    gojogo, Jun 19, 2010
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes. From within the program files Live Mail. Then you need to start using a mail filter program such as Mailwasher Free.

    And a handy trick is to add a dummy contact to your contacts list such as:
    aaa@aaa.com
     
    TimW, Jun 19, 2010
    #6

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