Browser redirects

Discussion in 'Malware Help (A Specialist Will Reply)' started by heliftsmeup, Jun 20, 2010.

  1. heliftsmeup

    heliftsmeup Private E-2

    For the past three months or so I have been dealing with any link from google being redirected to an ad site. Also my tabs on IE no longer bring up frequently visited sites.

    I am attaching my logs... I will look at the other threads, but would they apply if my logs show something different?

    I was unable to run combo fix... it shut my computer down and then when it rebooted it said I had recovered from a serious problem.

    I was also unable to find the malwarebytes log... I did run it but I don't know where to find the log. Perhaps I need to run it again.

    Thanks for your time and expertise...
    Claire
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not a wise idea. Different computer, different fix ;)

    1. Important Notice: A new version of SUPERAntiSpyware is available.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new full scan of your system. And attach this log later.

    2. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    If you are not set up to use the following proxy then please include it in our fixables.

    Also you should not place ANY site into your TZ, so fix these as well:

    After clicking Fix exit HJT.

    3. The location for the log from MBAM is as follows:

    Please attach the log(s) showing what it removed.

    4. Go to TDSSKiller and Download TDSSKiller.zip to your Desktop
    • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    • Click Start > Run and copy/paste the following bold command into Run box and hit Enter.
    "%userprofile%\Desktop\TDSSKiller.exe" -v

    • Follow the instructions to type in "delete" when it asks you what to do when if finds something.
    • When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

    5. Now download The Avenger by Swandog469, and save it to your Desktop.

    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    6. Also delete all files in the below bold folders except ones from the current date (Windows will not let you delete the files from the current day).

    7. Try and run Combofix after a rename to 123.com, try running in normal mode after a rename or in safe mode if you have troubles.

    8. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from MBAM.

    9. Let me know how things are running now?
     
  3. heliftsmeup

    heliftsmeup Private E-2

    Yay... I am no longer being redirected. Should I still attach those other logs?
    Claire
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, Kestrel will need to see them to be certain.
     

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