Was my thread deleted? Why?

Discussion in 'The Lounge' started by arbeej, Jul 7, 2010.

  1. arbeej

    arbeej Private E-2

    :-o I started a thread yesterday in the Lounge. I got an email notice of a reply to it. Followed the email link this morning, but the thread was gone. I checked my stats: gone. I checked for the reply by user: gone.

    Why? :(

    I suppose I must have violated a rule, but I don't know what it is.

    I did wrongfully include an URL & phone number to the company I was warning users about, but it was snipped out right away.
     
  2. Clark_Kent

    Clark_Kent MajorGeek

    Because it was disguise SPAM....
     
  3. arbeej

    arbeej Private E-2

    WHAT?!

    I was warning of a scam from a company that could have potentially harmed other computer users. I found the specific, traceable company responsible. I was saying to be wary of that company.

    Are you saying that because I put their URL in my first post, a moderator misunderstood and thought it was spam? The URL was snipped out by a moderator immediately. I don't know why my thread would be later deleted.

    Or is it believed that by saying, This company tried to scam me, & I've learned that this m.o. is used widely and internationally, I was actually spamming on their behalf? I do not understand.

    I would have been glad to respond to a direct post or private message about this situation.

    The thread had at least one response saying they had gotten one of these "computer tech" calls as well -- confirming what I was trying to warn people about.

    I am really concerned about this. I can't learn what I did wrong unless it is explained to me.
     
  4. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    This is not true.

    I saw your post, cut out the url and phone number and responded to it.

    To be honest I'm not sure why it was deleted. It could have been a mistake or could have just been someone reporting it thinking it was spam and it got deleted.

    I don't have an answer for you, but it Is gone.
     
  5. arbeej

    arbeej Private E-2

    Thank you, Laura. I appreciate your input and courtesy.
     
  6. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    You're welcome. Sorry I don't have an answer for you.
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Would love to know what your original complaint was about. :major
     
  8. arbeej

    arbeej Private E-2

    Hi Tim,
    I was telling of a scam attempt that happened to me the other day. An Indian man phoned and asked for me by name, and told me that he was with "Microsoft Associates." He said my computer had been sending error messages to Microsoft and that he was assigned to fix the problem. He asked about the error messages sent, and if my computer starts slowly, freezes on web pages, IE shuts down, etc. All of this happened to be true of my desktop computer; it sent 50 error messages the day before. Several times I asked "Frank" if this was a sales call, or a service I would have to pay for, because I would not be interested in that. He ASSURED me this was a free service from Microsoft. He won me over.

    Luckily, I was about to leave for an appt. when he called, so he agreed to call me later that evening. Meanwhile, I googled "Microsoft phoned me" and got hits about this scam happening all over the world. I read that some people had been directed to make changes to their computers, and/or go to a particular web site, and later discovered their computer info had been stolen, &/or viruses had been loaded, etc.

    When Frank phoned again, I insisted on a phone number and he finally gave me one. I checked and found it belonged to Help PC Online. He said his supervisor would phone me in 5 minutes. "George" called me & also said this was a Microsoft service, then at some point said he was from HPCO. I begged off again, got another call the next day. This third Indian man identified himself as with HPCO. I asked if he could email me, so I could email back to arrange an appointment after I'd looked at a calendar. He reluctantly said he would, but he did not.

    I count myself very lucky that I had time to research this con. I tried to be shrewd but he still snowed me pretty quickly. Most of the folks here would know better than to fall for it, but I thought it could be helpful to post a warning, and the name of the company actually behind the folks who called me.

    HPCO advertises all over the web, and as for as I would know, seems like a legit company. This ploy blew me away. It may be that many con artists are using the same m.o. worldwide; there are many reports of it happening in Australia & the UK. I don't know what might or might not have befallen me, had I taken the bait from this particular group.

    Just wanted others to be aware of it.

    Laura and I think one other person replied to the thread. I am still puzzled as to why it was deleted.
     
  9. silas

    silas MajorGeek

    Well thats really good that you didn't get scam. And just remember theres always this site before taking it into getting it fix. And theres been few things posted on this forum(me being 1) and another posted a link in (interesting links) about scams coming over the phone instead of scams online. I stated thew this before but it still happen and someone I know got a call saying they're computer was putting out a lot of spam and virus stuff to all of there friends and this person notice a lot of traffic so this person believed it and this guy came and "acted like he was cleaning the computer" when really nothing was done/added and then they were charged for this "fix"
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That was good to know, arbeej. Most of those companies that advertise on T.V. are full of crap. They convince you that there are multiple issues with your system and then try to have you buy their software to fix these issues ( most all of which are false positives ).

    I, for one, was not aware that they were not resorting to calling people. I may only have been exempt from their harassment by being on a "No Call" list.

    As to the original thread, all I can say is sometimes mistakes are made and possibly someone was attempting to remove a reply to your thread and inadvertently removed the entire thread. :major

    See this Thread
     
    Last edited: Jul 9, 2010
  11. Clark_Kent

    Clark_Kent MajorGeek

    Because it was disguise SPAM....

    Sorry i post this in the wrong thread :(
     
  12. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    huh?

    You mean you posted originally in the wrong thread? His post was definitely not disguise spam.
     
  13. Clark_Kent

    Clark_Kent MajorGeek

    You mean you posted originally in the wrong thread?

    Yes............
     
  14. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    No idea why it was deleted (luckily it was not me as I not been on the forum for around a week, busy bee in work of late) but its likely to have been deleted in error and by accident, may have been that some spam was posted in your thread and by accident the whole thread was deleted, can happen and I have dont this in the past, very easy at times to become distracted and ooops! ticked wrong box in the mod/admin control panel (we do take as much care as possible when deleting and moderating posts/threads but accident happen, luckily I have not deleted a member by accident YET)

    All I can sayis thanks for highlighting this issue, but also ask apart from posting on this forum and likely others, have you alerted either Microsoft and your local authorities to this scam?

    Microsoft dont just call out of the blue to fix a users PC (may do in rare occasions if you are part of a beta, but this is very rare and you'd have to be part of a techbeta but likely the support would be via email to a bug report in these cases) its not in their remit, you call them.

    Dont know your country of origin so cannot advise the route to take, but likely your country has a digital crimes unit (FBI has one in the USA) and also Microsoft Digital Crime Unit can be contacted via HERE if you dont have any luck let me know and I will see if any of my contacts at Microsoft can help.
     
    Last edited: Jul 10, 2010
  15. bigbazza

    bigbazza R.I.P. 14/12/2011 - Good Onya Geek

    Thanks Halo.:major I checked out your link, in your reply.

    That led me on to:-
    http://www.microsoft.com/protect/
    Get Microsoft Security Essentials

    http://www.microsoft.com/security_essentials/default.aspx
    Free download. :cool

    Bazza
     
  16. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi Bazza you would click the Contact Us link on that page (the Fraud links are the most apt for the OP) and send a message to the security team at Microsoft.
     
  17. bigbazza

    bigbazza R.I.P. 14/12/2011 - Good Onya Geek

    Thanks Halo. :major I don't have any issues to report on.
    I thought MG readers might be interested in more on the article that you linked to, so I, hopefully, expanded a bit on it. ;)

    Bazza
     
  18. mjnc

    mjnc MajorGeek


    When I read this part of your post, I thought, what if you had turned Off / Disabled
    the Error Reporting Service. Then if someone calls and says that your machine has been
    sending out a lot of error messages and you remember that you have disabled this
    function on your computer, you would immediately be suspicious of the call. Your computer
    should not or Could Not be sending error messages to Microsoft.

    I have had this service disabled on my machine for over a year with no apparent ill
    effects. I don't see a need for my computer to be part of Microsoft's error gene pool.

    I am listing some references here about this service.
    So, you decide. :wave

    REFERENCES:
    TheElder Geek: Error Reporting Service
    Black Viper: Error Reporting Service
    Wikipedia: Windows Error Reporting

    Configure, Disable, Enable Error Reporting:
    How To Configure and Use Error Reporting in Windows XP
    Enable/Disable Error Reporting in Windows XP
     
  19. pwillener

    pwillener MajorGeek

    Even if the error reporting service is enabled, it does not send personal information (like name & telephone number) to Microsoft. So if "Microsoft" calls someone about that, it is quite obviously a scam.
     
  20. mjnc

    mjnc MajorGeek

    Excuse my interruption of this conversation.

    I would like to announce that I have presented with an amazing opportunity. :-D

    I got a Phone Call from Hollywood this morning and was offered
    the leading role in the remake of a great movie classic.

    The title of the movie is ......


    C L U E L E S S :-o
     

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