Wave Sound Muting and IE run by "SYSTEM"

This problem is similar to the others if not the same problem. "Wave" under volume control automatically mutes itself on computer start-up and periodically when the computer is on, causing no sound to come out. And IE opens up under "Processes" by "SYSTEM" which I think causes the random audio pop-ups that you can't see and also the random clicking noises, although I use Mozilla Firefox all the time. And there are times where it seems as if a window opens in front of whatever I am using (I.E. Firefox) and I would have to click the window I was using to use it again. This problem started about 2 days ago, and I remember installing AdBlock Plus add-on and this problem came about pretty much out of nowhere. I've tried some of the malware and anti-virus programs at my disposal but to no avail. I hope someone can help me as it would be much appreciated! Thanks!

*I've attached the logs, thanks again.

 

the MGlogs.zip is attached. Thanks!

 

Don't mean to bump! Sorry!

But here is what comes up from the "remover.exe" from bootkit_remover that I've seen from other posts. I hope this may help a bit!

Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
www.esagelab.com

\\.\C: -> \\.\PhysicalDrive0
MD5: d4b876239615e81ab805b6a9431ee920

Size Device Name MBR Status
--------------------------------------------
37 GB \\.\PhysicalDrive0 Unknown boot code

Unknown boot code has been found on some of your physical disks.
To inspect the boot code manually, dump the master boot sector:
remover.exe dump <device_name> [output_file]
To disinfect the master boot sector, use the following command:
remover.exe fix <device_name>


Press any key to quit...

 

Thanks for the reply, and as to your questions my answers are best to my ability, which isn't too great as I'm computer savvy to an extent, sorry!

Answers:

1. Not that I know of, no.
2. From what I can see, yes, all are NTFS.
3. I don't think I do, but my computer is a Dell Desktop. I haven't used any disks that were given to me by Dell.
4. I don't think so, but the link was broken, so I couldn't see what this is, sorry!
5. Im not sure exactly what this is, but I'm pretty sure I am not.
6. No, no USB/Pen/External drives are being used, as of right this moment, but I have used some flash drives in the past if that was what you were asking.

*If I can check any of this and provide better answers please let me know!

And by important data backed up do you mean files and documents that I find are are important? Because if so, then yes I do.

Thanks again for taking the time to help me! Much appreciated!

 

ok, so I ran what you gave me and the cmd screen came up and told me to press any key to exit, and I did. I then rebooted my computer and something came up telling me that restarting it helped successfully install something and told me restart again and I clicked no. I then tried looking for the system volume information folder and when I got to it it told me access denied. So I couldn't check that. And I didn't get the MGlog because of all this. Sorry! Should I get the log anyway?

 

ok, I disabled system restore but it is still saying access is denied, so I can't even look through or access it.

*just random information if its related: My antivirus (Norton) which was fine a while ago had turned from a green check indicating all is fine to a red x shwoing something was wrong. this occurred after I had run the characters in the "Run" application.

 

Ok, well I still couldn't access the System Volume Information folder even with Norton disabled and the internet disconnected. But I did try to type in the directory of "C:\System Volume Information\Microsoft" and it said that it wasn't found or that the path wasn't found or needed internet connection.

Here's what comes up from "remover.exe":

Bootkit Remover version 1.0.0.1
(c) 2009 eSage Lab
www.esagelab.com

\\.\C: -> \\.\PhysicalDrive0
MD5: 6def5ffcbcdbdb4082f1015625e597bd

Size Device Name MBR Status
--------------------------------------------
37 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Press any key to quit...

The MGlogs is attached.

*Sorry, some of this seems to be not going the way you wanted, but thanks for the ongoing help! I appreciate what you're doing. Let me know and I'll do what I can.

EDIT: Well I've looked in the "processes" tab of task manager and I've found no IE run by system, at least for now, and my volume hasn't gone down yet either, and its been about 5-7 min. now.

 

Little Extra Info:
My Norton seems to be acting up now (well nothing is really popping up or anything, there is the "One Click Support" thing that occasionally pops up and i just close it,) as in it seems to be disabling some of its own features without me doing so such as "Intrusion Prevention" and "Email Protection" and also this "SONAR" thing. It wasn't like this at all before. Just extra information.

I may fall asleep so I'll take this on again later today with your help again hopefully, as it is around 1:30 A.M. here. I'm sorry, I'm just getting a little tired. I'll be back

 

Thanks so much dr. moriarty! Ever since early this morning up until now I have not experienced the problems! (knock-on-wood.) And Norton suddenly decided to comply and become a "Green Check" again indicating all is well. But I will continue on with your instructions.

• I'll try to upgrade my ram when I can.
• Uninstalled "Ask Toolbar", and the "Java Updates."
• Deleted "the Viewpoint" folder.
• Ran CCleaner
• And installed the latest Sun Java Environment as according to the link.

1. I will keep the 2 programs. Thanks.
2. Will do.
3. Did not need to do this.
4. None except the bootkit_remove.rar, which I'll delete.
5. Did not need to do this.
6. Not running Vista.
7. "HijackThis" isn't installed so I did not do this.
8. Will do.
9. Will do.
10. I definitely will look this thorugh.

Thanks again for all your help! I appreciate you taking time out of your schedule to help me and all the others out there! And I hope if anything were to occur again, I hope you or anyone in this forum will be willing to help me again. (Hopefully this won't happen.*In a good way.)

*Last note (sorry), since I have Norton Anti-Virus installed already, should I just use it until the subscription expires then look for another anti-virus program? I'll still install some other firewall-type programs though aside from an Anti-Virus Program. Thanks again!