Windows Live Messenger Crash on opening

Discussion in 'Software' started by heylookapanda, Aug 3, 2010.

  1. heylookapanda

    heylookapanda Private E-2

    I have had Windows 7 for quite some time now and it's given me no issues. Just yesterday my router fried and at that same time msn crashed. I figured it was just something stupid and I didn't try to open it again until later that night. When I went to open it again it just simply crashed. It show in my task bar and then this error would pop up:

    -------------------------------------------------------
    Windows Live Messenger has stopped working

    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    -------------------------------------------------------


    I do have the Plus add-on and I have it set on multiple login capabilities. They have been in use since I've downloaded Windows Live Messenger on my operating system a few months ago. This error does come up every time I try to open Windows Live and doesn't even bring me to the login screen.

    I own Perfect Uninstaller and since Windows Live Messenger is Microsoft software I didn't want to take chances in accidentally deleting an important OS registry key. So I used that program to fully remove Windows Live including the login assistance and all that fun stuff. Now I have fully uninstalled it and reinstalled it, but am getting the same error. There are no real details given. I did not redownload Plus! or change it to multiple usage.

    HELP!! PLEASE!!
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are referring to having Messenger Plus! installed then you should remove it for good. It invites in many things you do not want on your machine including lop.

    Try running this after uninstalling Messenger Plus (If that is indeed what you have installed)

    SUPERAntiSpyware
     
  3. heylookapanda

    heylookapanda Private E-2




    I did the quickscan and then relaunched Windows live and still have the same issue. im trying the full scan now.... now if it still doesnt work after this scan what should I do?
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Address my question about messenger plus :)
     
  5. heylookapanda

    heylookapanda Private E-2

    if you read my first post it said that i removed anything to do with windows live messenger.. that would include plus.. i ran a full scan with super anti spyware. i already had the program on my comp before you mentioned it. im not computer illiterate lol this is just an unknown issue for me. there seems to be no real solution on the internet either...


    btw you never ASKED about plus you just said remove it.. which was done prior to me posting the first message...

    so once again.. what could i possibley do to fix this v.v
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I didn't say you were ;)

    Good luck in resolving your issue. I'm about as much use as glass eye to you, so hopefully others will come along soon
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Just a thought, this utility seems to do a better job of completely removing WLM than it's own uninstallers. Try using it, then try reinstalling WLM.

    ZapMessenger
     
  8. heylookapanda

    heylookapanda Private E-2




    I used Perfect Uninstaller and removed ALL WLM components.. its been recommended to me from other forums.. still no change though.. still the same error...
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Upon research of this problem, alot of folks seem to suggest turning off the sharing folder. Guess you've already tried that? :(

    Have you tried posting here?
    Windows Live Solution Center
     
  11. heylookapanda

    heylookapanda Private E-2

    ive NEVER had issues with it.. it literally stopped working when my router died... literally... like my internet went down and WLM crashed and hasnt worked since...
     
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Good luck resolving it.
     

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