unable to edit/save hosts file, even as admin

Discussion in 'Software' started by Radamand, Sep 6, 2010.

  1. Radamand

    Radamand Private E-2

    Running Windows 7
    open notepad (as administrator)
    open hosts file
    make changes
    File -> Save = "The process cannot access the file because it is being used by another process"

    below is my HJT log, not sure what else may be needed...

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 1:18:00 PM, on 9/6/2010
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskhost.exe
    C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDCountdown.exe
    C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDPop3.exe
    C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
    C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDClock.exe
    C:\Program Files\AVG9\avgtray.exe
    C:\Program Files\Spybot\TeaTimer.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Windows\system32\notepad.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Common Files\Java\Java Update\jucheck.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG9\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
    O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"
    O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files\ATI\ATICustomerCare\ATICustomerCare.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG9\avgtray.exe
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot\TeaTimer.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Startup: Dropbox.lnk = squid\AppData\Roaming\Dropbox\bin\Dropbox.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot\SDHelper.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG9\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG9\avgwdsvc.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot\SDWinSec.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
    O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

    --
    End of file - 5295 bytes
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try disabling TeaTimer first.
     
  3. Radamand

    Radamand Private E-2

    no difference, still cant save
     
  4. itmortiz

    itmortiz Corporal

    I use to check hijack logs with this online tool:

    http://www.hijackthis.de

    Seems clean, but i'm not an expert with that tool and not pretty sure if the website keeps updated.

    I guess you're trying to edit logged as administrator right? Look carefully if you're opening the notepad with Admin credentials ^_^ or not.

    I'd try this:

    1- Close all apps (make sure all strange process are down or end them)
    2- C:\Windows\notepad.exe (Run as Administrator)
    3- Start > run > drivers (follow etc folder and drop the file into the notepad)

    Optional

    4- Install notepad++ and try to do the first 3 steps with notepad++

    5- restart and try to do it in Safe Mode

    6- Start > run > MRT (Microsoft Removal Tool, works better if you update windows constantly)

    Hope it get you some idea.

    Regards.:zzz
     
    Last edited: Sep 6, 2010
  5. Radamand

    Radamand Private E-2

    tried that analysis tool, it looked clean.
    tried opening the hosts file with wordpad, got almost the same message "The document C:\Windows\System32\drivers\etc\hosts is in use by another application and cannot be accessed." (notepad was already closed)
    I suppose I probably could modify it in safe mode but, i'd still like to know what the problem is...
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It is possible that Spybot or some other AS or AV program has it locked. Try safe mode and disable all your protection software first.
     
  7. itmortiz

    itmortiz Corporal

    AS definiton please? :wave

    Antispyware? =)
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes.
     

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