Zbot.E virus, need help please

Please tell me exactly what AVG is complaining about.

Use windows explorer to find and delete:
c:\windows\system32\msmq
c:\program files\win
c:\program files\tmp
c:\program files\windows

Now do an online eSet scan. If it finds anything, run it again. Attach the logs when you are done. I would like to see the first three logs, unless it doesn't find anything.

 

All of the system restore files will be removed when you toggle system restore. That is the only way to remove them.

Other than that, what malware issues are you still having, if any?

 

Your logs were clean other than the system restore items.

That is a topic for the software forum.

The malware could have compromised some programs so you may need to uninstall and then re-install them.

You can if you want do a system restore, only it may take you back to a point where you still have malware. Since you are now clean, why would you want to risk that? And reformating would wipe out everything on your computer whereas a restore will only wipe out what you have done since that restore date.

Questions1 and 2 should be addressed in the software forum.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!
    
    

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