Log files

Important Notice: A new version of SUPERAntiSpyware is available.

• Please uninstall your current version (this is necessary).
• Then download this SUPERAntiSpyware
• Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
• After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
• Now run a new full scan of your system. And attach this log later.

WinSCP 4.2.3 beta <--- Uninstall this only if you did not intentionally install it yourself.

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

DirLook::
C:\Documents and Settings\Tom\Local Settings\Application Data\765611~1 
RenV::
c:\program files\Adobe\Reader 9.0\Reader\reader_sl .exe
c:\program files\Boot Camp\bootcamp .exe
c:\program files\Common Files\Adobe\ARM\1.0\adobearm .exe
File::
c:\windows\system32\SET27.tmp
c:\windows\system32\SET2D.tmp
c:\windows\system32\SET33.tmp
c:\windows\system32\SET32.tmp
c:\windows\system32\SET2C.tmp
c:\windows\system32\SET28.tmp
c:\windows\system32\SET34.tmp
C:\Documents and Settings\Tom\Local Settings\temp\jna58254.tmp
C:\Documents and Settings\Tom\Local Settings\temp\temp0.jar
Folder::
c:\windows\DEA314C409294250BC9298E4C105F28D.TMP
Driver::
uyvbu

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Java(TM) 6 Update 21 <--- Uninstall this

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Tell me how things are running for you now. Don't forget to attach the new SAS log.

 

No they don't. The instructions stated the below

Which was correct at that time ( Last edited by chaslang; 07-19-10 at 16:13.. Reason: Link to test version ) and which is why it is worded this way. We don't really want to keep changing the instructions every day.

 

No that's fine.

Now we need to use ComboFix again

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
c:\windows\system32\SET2E.tmp
C:\Documents and Settings\Tom\Application Data\mmrpzlic.dat
C:\Documents and Settings\Tom\Local Settings\temp\jna6579.tmp
C:\Documents and Settings\Tom\Local Settings\temp\temp0.jar
C:\Documents and Settings\Tom\Local Settings\temp\~pst5138.tmp
RenV::
c:\program files\iTunes\ituneshelper .exe
Folder::
c:\documents and settings\Tom\Local Settings\Application Data\765611~1

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know how the machine is running now.

 

No signs of keyloggers from what I can see, you had a bit of Vundo that's all.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're most welcome.

Yes, no worries.

Nothing is 100%, but sure... they could have prevented something or alerted you to odd behaviour.

Think I'll steer clear of it until I have done my latest back up :-D

No problem

 

Yes, alongside your antivirus you could use a real time blocking antispyware app such as MalwareBytes or SUPERantispyware if you purchase one of them (Don't purchase both) I personally only use the free versions of both SAS and MBAM which do NOT provide real time protection.

To enable "SDHelper"

• Go into Spybot > Mode > Advanced Mode > Tools > Resident.
• check (if checked) the following:
• Resident "SDHelper" (Internet Explorer bad download blocker) active.
• Exit and restart all Windows Explorer and Internet Explorer sessions.

At the end of all my posts is a blue link entitled "support MajorGeeks" where you can go take a look at various geekwear and purchase if you so desire, which helps the site.

That's flattering that you would like to call me out for help if ever you need it in future, but hopefully you will not be getting infected again! If you do, the way it works here is that we answer posts on an oldest to newest basis, and so we get through the work queue in the correct order. For example if you posted tomorrow night for help, and aimed the post at me, I would have to ignore it and answer older threads first. So if ever you need the site in future, it may not be me who assists you, but all of the malware fighters here are amazing people, so either way you are always in good hands whoever takes your thread on.

 

Oh I see what you mean now! Yes, just show your support if you wish by purchasing some geekwear :cool

I use avast free edition antivirus which offers real time protection. My Antispyware apps are the free versions of both SUPERantispyware and MalwareBytes though, and so do not offer real time protection. Then again, I don't do a whole lot of surfing to different sites, only file research etc; I usually have a tab open on google and one for Majorgeeks. I don't do an awful lot of downloading either. And I donot use software such as Limewire or BitTorrent.

 

Just a note! The free version of Avast Antivirus includes antispyware protection just like AVG and Avira. See: http://www.avast.com/free-antivirus-download