cant install operating system on sony vaio

ok i found my drivers but when i try to install the drivers i get this pop up

the installshield engine(ikernel.exe)could not be launched

the RPC server is unavailable.


what should i do??

 

Have you restarted the computer since the initial install. This article seems to say it may have something to do with no internet connection during install http://support.microsoft.com/kb/884564. So if you never restarted after XP installation try that first.

This thread might be of interest. I'm not running XP so I can't go through the procedure but you might try looking at RPC and DCOM services to see if they are set to Automatic. http://forums.techguy.org/windows-xp/369617-rpc-server-unavailable.html

The basic idea is the steps below. If both services are already set to automatic you don't have to do anything.

 

ok i fix that issue but i still have no connection or ethernet lite in the laptop i dont even have a connection tab in start up items??

here are my drivers but i see no ethernet controller


http://esupport.sony.com/US/perl/swu-list.pl?mdl=PCGFXA36&LOC=3

 

If the laptop is equivalent to that PCG-FXA36 model [I have looked at the specs.pdf for that model]. It should be integrated ethernet chip 10base-t 100base-tx

Strange that Sony doesn't have a chipset driver for that model.

Did you decide you don't have a wireless card in that laptop?

 

yes i do have a wireless notebook adapter MN-720 ...

i downloaded a driver for my wireless adapter so now the lites are on,on the wireless adapter and it says singal strength excellent and connection speed 54mbps

but i still cant get on the web?


...i hooked up a wire from routor the laptop....same thing choose the program you want to open this file ....but theres not explorer.and i still see no ethernet lite on the back where the cable plugs in...

 

WHEN I CHECKED MICROSOFT BROADBAND NETWORK UTILITY IT SAYS YOU ARE not connected to the internet.
my pci simple communications controller in devise manager still has a ?! on it.

sorry not yelling

 

Pci simple communication device is just the modem. I wouldn't worry about that.

What do you have under Network Adapters in Device Manager?

 

In Device Manager, under network adapters it has other devices? pci simple communications controller?


my wireless status says packets sent 37 recieved 1. ?

 

i dont have modems in devise manager ?

 

An unknown modem is usually listed as PCI simple communications device. Have you downloaded and installed the modem driver? The correct modem driver is on your page of drivers. I realize you can't use a modem but it would eliminate that yellow question mark in device manager.

I think you are missing the driver for the integrated ethernet chip. I'm not sure how to find them. Maybe if you provided an Everest report or posted in the Drivers section of MG someone could help. Sometimes Everest will give enough detail that a driver can be more easily found.

Here is post telling how to generate an Everest report. http://forums.majorgeeks.com/showpost.php?p=1548038&postcount=2

 

i already posted a everest report scroll down......thanks

 

Did you google this?

Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC
Driver

 

Here is a link to the possible RealTek drivers http://www.realtek.com.tw/downloads...d=6&Level=5&Conn=4&DownTypeID=3&GetDown=false

 

i dont see pci simple communications controller or Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC
Driver


this is confusing me ..

 

They all for the Realtek network adapter. The first one in the box is for XP it says version 5.719. Just hit the GO button to begin download.

 

should i try and install all of them even Win7 Driver??

 

Realtek RTL8139/810x Family Fast Ethernet NIC
is the driver you need according to the everest report below it is the nic you have in your computer.

You need to download the driver for it and then install the driver on your computer for your computer to be able to connect to the internet through it.

http://download.cnet.com/Realtek-RTL8139-810x-Family-Fast-Ethernet-NIC/3000-2112_4-96337.html?tag=mncol;1

here is a link to cnet's download for this driver download and install it on your computer.

 

the download just redirects to realtek site..

 

Just the first one in the list Win XP 32/64.....

The file should download as PCI_Install_XP_2K_5719_10202010.zip

 

ok The file should download as PCI_Install_XP_2K_5719_10202010.zip
is in and i rebooted the computor.my wireless connection says im not connected now and when i click on explorer it still says open with??and when i click the start the internet icon in the box loos like a bin file still..

 

Take a look in Device Manager and see what is in Network Adapters.

Are you saying you can run some EXE files but not Explorer? How did you install the Realtek drivers--did you use setup.exe?

What is the Start the Internet icon? Do you mean Internet Explorer?

 

sorry i didnt click the download link lol

 

network adapters are

1394 net adapter
microsoft wireless notebook adapter mn-nic
realtek RTL 8139/810X FAMILY FAST ETHERNET NIC


OTHER DEVICES HAS 2 QUESTION MARKS

PCI SIMPLE COMMUNICATIONS CONTROLL



YES I can run some EXE files but not Explorer

What is the Start the Internet icon? Do you mean Internet Explorer?
YES I DO

when i click explorer i still get open with popup.

 

What about trying Firefox can you install that to test your internet connection.

Or in Control Panel Network and Connections does it say you have no connectivity?

 

think my hard drive is messed up....even if i try to reformat it wont do it...i think im going to junk this laptop.

 

You definitely shouldn't be having these problems with explorer on a new install.

Your HD passed SMART but is considered very old. I guess the only thing you could try is getting the Hitachi diagnostic tool for the HD (either bootable CD or Bootable Floppy) and see what it says about the disk. Sometimes the Advanced Test will give options to fix errors. I didn't read the whole User's Guide for the Drive Fitness Test but it seems to have a repair errors option that may or may not be helpful. I've had broken drives that once repaired worked for 2 or more years. http://www.hitachigst.com/support/downloads/#DFT

 

ok all i know now is wireless network says connected and devise manager has no more ? or ! but if i click on explorer i still get open with pop up...

 

can you go to add and remove programs and see if internet explorer is there if so click remove and it should ask to remove or repair click repair.

 

no theres no internet explorer in there...

 

I use internet explorer to brouse the internet - Some people use somthing else. It might be your problem as you do not have an Internet brouser installed.

go back to add and remove programs in the controll panel and select add and remove WINDOWS COMPONITS
there should be a selection for internet explorer - you will need the xp cd.

install it

 

ok but my explorer in windows components says explorer 0.0mb

 

There are 2 diffrent explorers.
1 is windows explorer or just "Explorer"
the other is Internet Explorer.
the 1st is a tree view of your computer instead of cycling down through mycomputer you can use windows explorer.
The 2nd is an internet brouser the reason its says 0.0 mb is becaue that is the space in the hd drive it uses if its not installed then it would read 0.0mb
is my guess not able to see your actual pc screen from here.

 

ok i just downloaded firefox exe now im on the web..finally thanks for all the help with everyone that helped in this thread you guys/gals rock.