windows updates won't download

Discussion in 'Software' started by Ezmerelda, Nov 6, 2010.

  1. Ezmerelda

    Ezmerelda Private E-2

    Hi and help please. For some reason I can't get my windows updates to download. I've tried everything I can think of. It's quite a list now as to what won't load....

    Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2416447)
    Security Update for Microsoft .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB2418241)
    Security Update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB983583)
    Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for Windows Server 2003 and Windows XP x86 (KB982524)
    Security Update for Microsoft .NET Framework 3.5 SP1 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008 x86 (KB2416473)
    Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86

    My system ifo is:

    AWC System Information Report

    Computer System
    Computer Name EZMERELDA
    User Name Elisse
    Organization
    Operating System
    OS Name Microsoft Windows XP Home Edition
    OS Version 5.1.2600
    ServicePack 3.0
    Product ID 55277-OEM-0011903-00106
    System Uptime 9/19/2010 10:21:01 AM
    Internet Explorer Version 8.0.6001.18702
    Microsoft DirectX Version 9.0c (4.09.00.0904)
    OpenGL Version 5.1.2600.5512 (xpsp.080413-0845)
    Free Physical Memory 113 MB
    Free Page File 386 MB
    Free Virtual Memory 2007 MB
    Registry
    Maximum Size 66MB
    Current Size 8MB
    Status OK
    Center Processor
    CPU Name Intel(R) Celeron(R) CPU 2.80GHz
    Code Name Model 2, Stepping 9
    Manufacturer GenuineIntel
    Current Clock Speed 2800Mhz
    Max Clock Speed 2800Mhz
    Voltage 0V
    External Clock 100Mhz
    Serial Number BFEBFBFF00000F29
    CPU ID x86 Family 15 Model 2 Stepping 9
    Socket Designation Socket 478
    Internal Cache 20KB
    External Cache 128KB
    Motherboard
    Model Gamila/Giovani/Neon series
    Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
    Serial Number 3A10006125
    BIOS Name Phoenix - AwardBIOS v6.00PG
    BIOS Vendor NULL
    SMBIOS Version 3.26
    BIOS Date 5/9/2005
    BIOS Features
    ISA is supported Yes
    PCI is supported Yes
    Plug and Play is supported Yes
    APM is supported Yes
    BIOS is Upgradable (Flash) Yes
    BIOS shadowing is allowed Yes
    Boot from CD is supported Yes
    Selectable Boot is supported Yes
    BIOS ROM is socketed Yes
    EDD (Enhanced Disk Drive) Specification is supported Yes
    Int 13h - 5.25 / 360 KB Floppy Services are supported Yes
    Int 13h - 5.25 /1.2MB Floppy Services are supported Yes
    Int 13h - 3.5 / 720 KB Floppy Services are supported Yes
    Int 13h - 3.5 / 2.88 MB Floppy Services are supported Yes
    Int 5h, Print Screen Service is supported Yes
    Int 9h, 8042 Keyboard services are supported Yes
    Int 14h, Serial Services are supported Yes
    Int 17h, printer services are supported Yes
    Int 10h, CGA/Mono Video Services are supported Yes
    ACPI supported Yes
    USB Legacy is supported Yes
    AGP is supported Yes
    LS-120 boot is supported Yes
    ATAPI ZIP Drive boot is supported Yes
    Memory Resource
    Total Memory 247 MB
    Used Memory 135 MB
    Free Memory 112 MB
    Memory Usage 54%
    Physical Memory
    Memory Bank Bank0/1
    Description Physical Memory 0
    Device Location A0
    Capacity 256 MB
    Speed NULLMhz
    Manufacturer NULL
    Data Width 64bit
    Memory Type SDRAM
    Form Factor DIMM
    Disk drive
    Name ST380011A
    Media Type Fixed hard disk media
    Capacity 80GB
    Interface Type IDE
    Partitions 2
    Total Cylinders 10337
    Total Heads 240
    Total Sectors 156295440
    Total Tracks 2480880
    Tracks Per Cylinder 240
    Sectors Per Track 512
    Bytes Per Sector 63
    S.M.A.R.T Support Yes
    Current Temperature 36C (96.8F)
    CD-ROM Drive
    Name IDE-DVD ROM 16x
    Drive E:
    Transfer Rate NULL
    Status OK
    CD-ROM Drive
    Name SONY CD-RW CRX215E5
    Drive F:
    Transfer Rate NULL
    Status OK
    IDE Controller
    Name Intel(r) 82801DB Ultra ATA Storage Controller-24CB
    Manufacturer Intel
    Status OK
    IDE Controller
    Name Primary IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    IDE Controller
    Name Secondary IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    Video Adapter
    Name Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
    Video Processor Intel(R) 82845G Graphics Controller
    Manufacturer Intel Corporation
    Video Architecture VGA
    DAC Type Internal
    Memory Size 64MB
    Memory Type Unknown
    Video Mode 1024 x 768 x 4294967296 colors
    Current Refresh Rate 85Hz
    Driver Version 6.14.10.3943
    Driver Date 11/2/2004 1:27:20 PM
    Monitor
    Name COMPAQ 7550 Color Monitor
    Screen Height 768
    Screen Width 1024
    Status OK
    Local Area Connection 2
    Product Name Realtek RTL8139/810x Family Fast Ethernet NIC
    Driver File rtl8139
    Manufacturer Realtek
    MAC Address 00:0C:76:88:06:30
    Sound Device
    Name Realtek AC'97 Audio
    Manufacturer Realtek
    Status OK
    Keyboard
    Name USB Human Interface Device
    Description Enhanced (101- or 102-key)
    Function Keys 12
    Status OK
    USBController
    Product Name Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
    Manufacturer Intel
    Protocol Supported Universal Serial Bus
    Status OK
    USBController
    Product Name Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
    Manufacturer Intel
    Protocol Supported Universal Serial Bus
    Status OK
    USBController
    Product Name Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7
    Manufacturer Intel
    Protocol Supported Universal Serial Bus
    Status OK
    USBController
    Product Name Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
    Manufacturer Intel
    Protocol Supported Universal Serial Bus
    Status OK


    Is my system too old to accomdate some of the more recent updates? Appreciate any input. Thanks!

    Ezmerelda
     
  2. pwillener

    pwillener MajorGeek

    How are you trying to apply these updates - manual download, or via Microsoft Update?

    If the latter, go to http://www.update.microsoft.com/, then click on Update History on the left-hand panel; it should give you a list of all (successful and failed) updates. If you click on the red mark of the failed updates, it will give you the error code, which is?
     
  3. Ezmerelda

    Ezmerelda Private E-2

    Thanks Pwillener. I tried to download the updates from the site first, but some still didn't go through. It said 1 failed and when I clicked on it, this came up:
    Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86

    It said that there were five other high priority updates waiting to download and I tried to do those, but it said two of them didn't load, but when I did the History click, it again only said one failed and it is the one listed above. Hmmm, I'm confused. Any idea what's going on?

    Thanks again!

    Ezmerelda
     
  4. pwillener

    pwillener MajorGeek

    Some updates can only installed by themselves alone, not together with other updates - that .NET Framework 3.5 SP1 is one of them.

    On the review update history page, click on the red x (with a little question mark beside it); it should show you the error code. What is it?
     
  5. Ezmerelda

    Ezmerelda Private E-2

    HI again, the error code it's showing is 0x80070645.
     
  6. Ezmerelda

    Ezmerelda Private E-2

    Oh, and how would I go about downloading the updates one at a time? Thanks!!rolleyes
     
  7. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    As these are all .Net related, my advice is to fully uninstall all .Net versions and use this tool HERE, then reboot and reinstall the latest .Net 3.5 version from HERE
    Could also install .Net 4.0 from HERE


    The latest one in .Net 4.0 covers the older .net versions you had installed, and once you install this run Windows update again to see what it finds, if it errors on any >net version update, then all you need to do is pop the KB number (e.g. KB2416447) into your favoured search engine and you will find the stand alone downloads for any Windows update.
     
  8. Ezmerelda

    Ezmerelda Private E-2

    Thanks Halo, will try it out. Read the Net Framework removal notes and it said to try a different approach first. Should I do that or is it safe to just go for it?
     
  9. satrow

    satrow Major Geek Extraordinaire

    My approach would be a little different; uninstall all .NET as Halo posted but don't reinstall it until you weigh up whether or not you actually need it at all. A few days of use will tell you if a program you regularly use needs .NET, even if it does, there may be an alternative program you could use.

    If you don't need .NET, you'll save hundreds of MBs of hard drive space, reduce security risks and probably speed up XP too.
     
  10. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Should be fine to run the app to uninstall as I use it all the time and have done for years, works well, then indeed as satrow mentions see if you actually need .Net if no apps fail because you dont have it installed then hold off.

    But could just install .Net4.0 as its the lastest and the one I install on PCs now.
     

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