Can't get Windows updates after Virus/Malware removal

Discussion in 'Malware Help (A Specialist Will Reply)' started by ichase, Nov 9, 2010.

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  1. ichase

    ichase Corporal

    Greetings all,
    I have in my possession a laptop with Windows Vista Home Premium Service Pack 2 (build 6002)
    TOSHIBA Satellite A205 PSAF0U-0CQ009 180 GB Non-Partitioned HDD with 1 GB ram. This laptop belongs to a 21 year old who likes to download on a P2P site with absolutely NO virus protection.
    I have so far seemed to have wiped out all virus' and Malware and Spyware as I have ran MULTIPLE scans with each all resulting in zero infections.
    Just so you know I used the following programs: Comodo, MalwareBytes, SuperSpyware, and even ran Advanced system care and had it repair all registry errors.
    When I first got this thing, it would not even boot into Safe Mode so I am pretty good at this point. The problem I am now having is, when trying to perform Windows Updates, I get a Error Code: 80072EFD which pretty much says that Windows can not search for updates. I do have a good wireless connection to the Internet. (Figured I would mention that because I know that I would ask that question first. :-D )
    This is actually my first Vista repair. Have repaired many XP rigs so there maybe something I am doing wrong. So far, everything seems to be working fine except for this. Though I plan on running this thing through the wringer for a couple of more days just to make sure. :)
    One thing to note, just for kicks, I turned off the Firewall and tried again with the same result.
    Thanks in advance for any and all help and responses. :)
     
    Last edited: Nov 9, 2010
  2. ichase

    ichase Corporal

    Just wanted to add another thing that I tried. I went to the command prompt as admin and entered
    Code:
    netsh winhttp reset proxy
    I received the following reply:
    Code:
    Current winHTTP proxy settings:
    
    Direct access  <no proxy server>
    Not quite sure if that was the response I was looking for. :-D

    OK found another issue, not able to access the internet through IE though I am able to connect via Pale Moon which I installed at the VERY beginning of this issue to download some stuff while I was out of town. (when I got the computer handed to me with a stressed out 21 year old who thinks that ALL of her pictures are gone forever) :-D I already have them on another computer because I pulled the HD and got her pictures while on my Linux rig. :-D
     
    Last edited: Nov 9, 2010
  3. ichase

    ichase Corporal

    Ok, fixed the IE issue, it was looking for a proxy server so I unchecked that an viola that works but getting the error code 80072F8F instead of the 80072EFD that I was getting before when trying to perform updates. Sorry I keep posting, but as I go through and try things, I want to let you all know what I have done so far so as to avoid needing any of you to do any unnecessary typing. :-D
     
  4. ichase

    ichase Corporal

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes, the more you posted, the more you "bumped" putting your thread far back in the queue. Now, I know you say you are confident the malware is gone, but really you should have followed through our procedures before posting, which I will link to for reference

    READ & RUN ME FIRST. Malware Removal Guide

    If you are convinced that no malware exists now, then you will have to visit the software forum to resolve your issues, if you wish for me to thoroughly check for any possible remaining malware then you need to follow through with what I linked to.
     
  6. ichase

    ichase Corporal

    Kestrel13, I certainly appologize if you feel as if my intent was to bump the thread up so that you would "pay attention" too it sooner. As I have been a part of the website for quite some time now, I only continued to post what I have done so that if the need to answer was there, you or anyone else would have continued further information as to what I have done.

    By the way, problem is solved. Thank you. Maybe someone else reading this thread whom may run into the same problem can get them selves on the right track.
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No problem, I know you didn't intend to bump, but you did, and it even made it look like someone had already grabbed your thread considering the amount of replies. Glad you got it solved Ichase. :)
     
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