S L O W computer.

Discussion in 'Malware Help (A Specialist Will Reply)' started by myvalk, Nov 25, 2010.

  1. myvalk

    myvalk Private E-2

    hi guys, i dont know if this is the right forum, but my computer, win xp, is taking about 7-8 mins. just to get the browser open, and everything after that is just as slow.
    i ran ad aware, malware remover, spybot. it got rid of a little, but its still just as slow.
    i d/l hijackthis, but its way past my expertise to operate.

    any help here?

    thank you.

    Myvalk
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!
    Many times slow computers are not due to malware.
    • What Service Pack of Windows XP are you running?
    • Also how much memory in your PC?
    • How recently did the problems begin?
    • Has anything recently been installed on the PC ( new hardware, new software, any updates to software....etc)?
    You don't need HijackThis.

    Try running the procedure with MGtools in the below link and then attach the MGlogs.zip file from MGtools. It will give us some information to decide whether to pursue looking for malware or not.

    Using MGtools
     
  3. myvalk

    myvalk Private E-2

    thanx for your speedy reply.
    it started months ago, getting slower and slower, then i got the blue screen of death... twice, and i knew i was in trouble.

    service pack 3
    i think 512 mb of memory
    only new software is itunes
    i always get "slow script" warnings.

    ill run MGtools and forward the results.

    thankx again.

    this just took 15 mins just to get the service pack #
     
  4. myvalk

    myvalk Private E-2

    here is the zip file. hope i did this right.

    thanks again.
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This is your problem. This is no longer adequate to run current versions of Windows XP and other software you are running. Your logs show
    Code:
    Total Physical Memory 512.00 MB 
    Available Physical Memory 49.69 MB
    Your PC will be extremely slow with so little free memory. You need to upgrade to at least 1 GB but 2 GB is highly recommend. This was stated in the beginning of the READ & RUN ME where it mentioned "slow PCs".

    Try disabling Spybot's Teatimer as requested in the READ & RUN ME. Then uninstall Ad-Aware ( not worth the resources it wastes ). Then try uninstall AVG9 which is a resource hog and try Avira or Avast instead...... but you still need to add the memory.
     
  6. myvalk

    myvalk Private E-2

    ok, ill do all that plus buy more memory.
    thanx for your help. ill keep you updated.

    fred
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Since you are not having malware problems, let's remove MGtools:
    1. Go to add/remove programs and uninstall HijackThis.
    2. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    3. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds