Combofix, MGtools both hang?

TDSSKiller has solved your main problem, however your MGlogs.zip is incomplete, and I would like to see a full set of logs from it.

Please do this, click Start, Run and enter cmd and click OK. This will open a command prompt window. In the command prompt window, enter the below commands each followed by the enter key. Note there is a space after the cd

 

Okay lets try this:


Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.
GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.

Now check C:\MGlogs.zip. Double click to open it, are there two logs in there? If so attach the whole C:\Mglogs.zip, if not move onto this step:

Download OTL to your desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Attach both of these logs into your next reply.

 

What is inside of this folder?

We need to run an OTL Fix

• Right-click OTL.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
• Copy and Paste the following code into the Image textbox. Do not include the word Code

Code:

Code:

:otl
@Alternate Data Stream - 110 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:CB0AACC9

:commands
[EMPTYTEMP]
[RESETHOSTS]
[REBOOT]

• Then click the Run Fix button at the top.
• Click Image.
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot. ATTACH that report in your next reply.

At this point I would like for you to rename combofix.exe to greenfinch.com and attempt to run it again.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

C:\Documents and Settings\All Users\Application Data\AEz6IITDk <--- You can just delete it.

Run OTL again as you did in my post # 5 and attach the log.

 

It was just junk I believe.

Now, what problems remain, if any?

 

This is most likely due to your PC specs. Not sure what the processor speed is but your PC cannot properly run Windows and other applications as it does not have sufficient memory. You may have needed to wait a lot longer. Your OTL log showed the below

You need to have a MINIMUM of four times as much memory ( 4 x 256 Mb = 1 Gb ) but we highly recommend 8 times ( 8 x 256 = 2 Gb ) if you wish to have proper performance.

 

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

In my opinion, not worth the money as it is not enough memory anymore. But if you are happy with how slow it is ( and it will get slower as all software keeps updating ) then it's your choice if you want to at least upgrade to that amount. Should be relatively inexpensive since 512MB is next to nothing these days.

Great!

Just delete them. MGclean.bat will cleanup most of what we put on but only with the normal default names and folders. Anything not using the defaults names will not be found and removed automatically. The same is true for the ComboFix uninstall itself. It will only find the properly named files and folders.

You're welcome. Surf safely.

 

You're welcome. Surf safely!