TR/Crypt.ZPACK.Gen help please!

Hello there, and a warm welcome to the forums. Sorry to hear about your problems, but I will do my very best to assist you.

Follow through what you are able to of the below (It will involve you running scans and attaching logs for my reviewal, but the instructions are crystal clear and not confusing.)

READ & RUN ME FIRST. Malware Removal Guide

 

You are using a version of MGtools that is 3 years out of date. You need to download and run the version given to you in the READ & RUN ME and attach a new log.​

 

There are no mirrors and this is the first time I have ever heard of the link being blocked due to internet laws. Rather strange as there is nothing fancy nor unusal about the link or the download.

You will have to shutdown Avira and run ComboFix. Also it may be helpful if you could attach a log from Avira.

 

I'm going from memory, so bare with me. Try double clicking your tray icon for Avira. Then select Overview ( usually comes up with this selected ) then click Reports. The it shows a list of Reports. Double click the most recent one and then click the Report file button which will show the report. You can save this somewhere easier to find so you can attach it.

 

Well based on the log from Avira it removed some of these immediately and then scheduled some to be removed on reboot. So perhaps it as able to remove all of them.

Let me know tomorrow whether you still have any problems after a reboot.

 

Not helpful. I need to see exactly what files or registry keys are being found. Names of infections are really not that helpful.

Next time just capture the popup and not your whole Desktop.

The log you attached from Avira was totally clean. Do you have a new log that is showing something?

You need to run ComboFix as I suggested earlier and then attach the log from ComboFix. If this means shutting down Avira then that is what you will need to do.

Also do the below as a start on a possible fix.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

We have a little more minor cleanup to do.

First a question. What is this AF-HSS Toolbar I see installed? It was just installed on Dec 25th? Is that when your problems began? If you don't know what this is or did not knowingly install it then uninstall it now.


Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:62586
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [ElkTBhTOiqUEWYN.exe] C:\Users\FURIOU~1\AppData\Local\Temp\ElkTBhTOiqUEWYN.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)

After clicking Fix, exit HJT.




Now run avenger.exe by right clicking on it and selecting Run As Administrator

• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\TEMP
C:\Users\Furious Fred!\AppData\Local\Temp

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).



Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Just ignore anything that is missing and continue.

 

You're welcome. Your logs from MGtools did not get fully updated so I cannot verify if everything was fixed. Please delete the current C:\MGlogs.zip file and then again run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the new C:\MGlogs.zip file. Make sure you let it finish running.

 

Yes that was better. Your logs are clean.



If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Ah yes! I forgot you had a 3 yr old version. Just delete the C:\MGtools folder.

You're welcome. See the links in my signature. Thanks!