Cd-Rom/USB not working

Discussion in 'Hardware' started by Elvy, Jan 8, 2011.

  1. Elvy

    Elvy Private E-2

    I have tried uninstalling/reinstalling drives and drivers. I have tried disabling and enabling restarting all that good stuff. I have tried deleting upper and lower filters in regedit. I have tried changing the drive letters. Nothing seems to get these things to work. I had some virus on my comp but it is gone now. I have already received help from Bleeping computer.
    The topic is here: http://www.bleepingcomputer.com/forums/topic369738.html
    I have tried the Fix It program from microsoft but it says: Fix It troubleshooting cannot continue because and error occurred. This troubleshooter doesn't apply to this computer.
    Can anyone help me get my drives to work?
     
    Elvy, Jan 8, 2011
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Try the troubleshooter FixIt again but only after you clean your Temp Internet files folder out, use something like CCleaner.

    I take it this is a USB CDROM drive, and what make and model?

    In device manager do you have any yellow ! marks?
    Have you tried Safe Mode (F8 at boot) to see if the drive can be accessed?
    If this is a USB CDROM then does it work ok in another PC?
     
    DavidGP, Jan 8, 2011
    #2
  3. Elvy

    Elvy Private E-2

    There are no yellow marks, all drivers are up to date.
    I used CCleaner and the fix it still don't work.
    I tried using fix it in safe mode and still don't work.
    Although the CD-Rom and USB drives do work in safe mode but not in normal mode.
    CD-Rom drive is Lite-on LTR-48327S
     
    Elvy, Jan 8, 2011
    #3
  4. mcsmc

    mcsmc MajorGeek

    Hi Elvy

    Please do try the drive with another computer to see if it works. This will rule out the drive as a possible issue.
     
    mcsmc, Jan 8, 2011
    #4
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    mcsmc, you missed this
    So windows is doing something in normal mode it doesn't do in safe mode to prevent the drives from working.
     
    plodr, Jan 8, 2011
    #5
  6. mcsmc

    mcsmc MajorGeek

    Oops!
     
    mcsmc, Jan 8, 2011
    #6
  7. Elvy

    Elvy Private E-2

    Can anyone help me? I have had this issue for too long :/
     
    Elvy, Jan 9, 2011
    #7
  8. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Its likely a startup of yours that could be causing this especially if Safe Mode works ok, so the option to troubleshoot this is to open msconfig up (start > run and type msconfig) then in the startup tab disable everything and reboot.

    Is your USB CDROM now ok?

    If it is enable one item at a time and reboot, and test, and keep doing that until you find the culprit and let us know the application.


    Also run the below and attach the log
     
    DavidGP, Jan 9, 2011
    #8
  9. Elvy

    Elvy Private E-2

    I disabled everything and rebooted. It did not work.
    Yes HKCU:Run ctfmon.exe C:\WINDOWS\system32\ctfmon.exe
    No HKCU:Run msnmsgr "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    Yes HKLM:Run egui "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    Yes HKLM:Run D-Link RangeBooster G WDA-2320 C:\Program Files\D-Link\RangeBooster G WDA-2320\AirPlusCFG.exe
    Yes HKLM:Run NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    No HKLM:Run Adobe ARM "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    No HKLM:Run Adobe Reader Speed Launcher "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    No HKLM:Run Uninstall Adobe Download Manager "C:\WINDOWS\system32\rundll32.exe" "C:\Program Files\NOS\bin\getPlus_Helper.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
     
    Elvy, Jan 10, 2011
    #9
  10. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Reading over your thread at bleeping computer I see this
    I know that can cause optical drive problems.

    I'm searching for any sort of cleanup tool because if Daemon bits and pieces remain, it can make your drive disappear.
     
    plodr, Jan 11, 2011
    #10
  11. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi


    Try this from Doug Knox HERE
     
    DavidGP, Jan 11, 2011
    #11
  12. Elvy

    Elvy Private E-2

    Wow, that didn't work either. What about policies? I don't know much about how they work, but is there some kind of program to fix them?
     
    Elvy, Jan 11, 2011
    #12

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