Windows 7 regular user can't connect

Hi, ALL,
I have very weird problem.
I just got brand new DELL desktops. I made a regular user and turn on Administrator so that the computers can be managed.

I then installed the wireless network adapters from the "Administrator" account and everything worked just fine. I made my user a "Standard" afterwards.

Now after reboot and logging in as a regular user, I suddenly can't connect to the network. It just fails. Bringing up the Windows troubleshooter seems to correct the problem, but connection is still not possible.

I have a Windows 7 Home Premium 32-bit OS w/ brand new DELL desktop.

I know I am missing something rather obvious, but I never dealt with Windows 7 before.

Thank you.

 

Hi, David,
Thank you for the reply.
1. Under the same security software (which is TrendMicro) Administrator logs in without any problems.
2. There is no errors. It just doesn't get a valid IP address. I see the green wheel rolling, then it asks for passphrase and then it errors out.
3. No question marks in both accounts.
4. I have wired and wireless interfaces but only one is active. I can try to disable wired interface, but then again Administrator logs in without any problems. Also on my home XP machine I am connecting with both interfaces working.

Thank you.

 

ONEEYEMAN, did you find an answer to this?

I've been having picky networking issues with Windows 7 in all sorts of illogical ways. There has to be several new security rules that aren't very obvious and easy to disable. One of my issues also only arises on wireless, on a Dell with with Windows 7 premium 32bit.

I thought I had it fixed yesterday but I was wrong. I'm going to look if changing the type of encryption helps because the user isn't having the same issue on the wireless at the office. I'm going to try changing between WPA2, WPA and WEP, though WEP is fairly easy to break. It's not a solution but it would give me a direction.

If you try it, let me know if it changes anything for you.

 

Hi, DavidGP,

This was brand new DELL desktop with pre-installed Windows 7 on it. We just received them from DELL. The reason for the wireless adapters is that in the offices where they will be staying there is no wired connections. The computers were bought in the main office, where they didn't know about our setup (we just moved to the new place here) and didn't ask for the wireless cards.

Like I wrote above there was no wireless adapter in any of them, only wired cards. As I'm not currently at that PC either, I can't tell you what card was it, but in this case I would think that any user will fail to connect even "Administrator". Also because there was no wireless card, there is no WiFi manager pre-installed, or am I missing something? Also, there is no question marks on the device manager, which means that there is no conflicts between any hardware and the drivers for the cards was installed properly.

Don't know what you mean by "roaming profile". As I wrote I'm fairly new to Windows 7, so you need to be more specific here.

Didn't try this one. Will do today and post the results.

Thank you.

 

Hi, DavidGP,
Sorry for the delay in posting.

The answer is "No". Even if I right now create a standard user from an "Administrator" account and log in using that credentials, I don't see the network.

I tried adding the network to "Manage Network Connection" window, but that didn't fix the problem. It eliminates the passphrase question, but still there is no connection.

What bothers me as well is that there is no "C:\Users\All Users" folder. Is this normal? Or this supposed to be for Windows 7 Enterprise+? Like I said, I didn't work with Windows 7 before...

Thank you.

 

Hi,
As suggested here I tried to perform a "Clean Boot" in order to find out the cause of the problem.

However none of the startup items was the cause. I was able to turn on all startup items and the connection worked.

But as soon as I turn back to the "Normal Startup" in msconfig the connection dropped.

AFAICT, there is no differences between selective boot up with everything turned on and the normal start up of the computer. Or am I wrong? What steps are performed during the "Normal Boot" that are not done during "Selective Boot" with all items selected?

Thank you.