Already Ran the READ ME, Still getting Redirected

Download TDSSKiller from Kaspersky to your directly onto your Desktop

• Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor. )
• If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123tdk.com).
  • If you do not see the file extension, please refer to: How to view hidden, system files & folders!
• Allow the application to run if prompted by Windows or any security programs you have installed
• It will start the scan and run rather quickly and will notify you of whether anything is found or not.
• Follow the instructions to delete/quarantine if asks you what to do when if finds something.
• Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

 

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Were both McAfee ( all pieces of it - AV, AS, firewall ) and Windows Defender disabled?

 

Please attach the log from your last run of ComboFix anyway. Do this before continuing.

AS means antispyware. Your McAfee program also includes antispyware protection along with their antivirus and firewall. Also Windows Defender is a Microsoft program which came with Windows 7. See:
How to disable Windows Defender | Windows Vista, XP and Windows 7

So in addition to disabling McAfee's realtime protection, disable Windows Defender too and then try the below fix:

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Try again. It did not run properly which is why there is no log. ALL protection must be shutdown, including Windows Defender which you had not been shutting down. If Avenger does not run properly and produce a log in normal boot mode then run it in safe boot mode. You will continue to have redirects until we get those registry entries for your dhcpnameserver fixed. ComboFix is actual the better way to fix it but you have problems running it ( which may be due to McAfee and Windows Defender ) ComboFIx probably fixed the problem in the past but when you ran System Restore, you reinstalled the malware. You should not use System Restore. All you had to do was fix your DNS settings and also set your PC to use DHCP.

 

Nothing to be sorry about. It may not have anything to do with you doing anything wrong.

Boot in normal mode. Then uninstall McAfee. After uninstalling run the below too to make sure it is removed

McAfee Consumer Product Removal Tool

Then make sure you have followed the instructions in the link I gave you to disable Windows Defender.


Now delete any copies of ComboFix.exe that you have.
Now download this copy combofix.exe and save it to your Desktop. After saving it, right click on it and select rename. Rename it to 123cf.com Then simply try double clicking on it and see it it runs. If it runs, attach the C:\combofix.txt log. If you lose network connectivity, avoid running System Restore and just check that your network settings are correct to allow setting an IP Address Automatically ( called setting your PC for DHCP ). See the below if you don't know how to do this:

http://uits.iu.edu/page/aiyy


No matter what happens with ComboFix, do the below.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).



Then attach the below logs:

• C:\MGlogs.zip

 

Uninstall the below:
McAfee Virtual Technician

Download OTL by Old Timer and save it to your Desktop.

• Double-click OTL.exe to start the program.
• Copy and Paste the following code into the Custom Scans/Fixes textbox. Do not include the word Code
  
  Code:

  :processes
  :otl
  O4 - HKLM\..\Run: [combofix] C:\123cf.com\CF4492.cfxxe /c C:\123cf.com\Combobatch.bat
  O4 - HKLM\..\RunOnce: [combofix] C:\123cf.com\CF4492.cfxxe /c C:\123cf.comCombobatch.bat
  :services
  mferkdet
  McOobeSv
  mfewfpk
  McMPFSvc
  McNaiAnn
  mfefire
  mfevtp
  cfwids
  mfefirek
  :reg
  [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
  "mcui_exe"=-
  [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
  "PendingFileRenameOperations"=""
  [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters]
  "DhcpNameServer"=""
  [HKEY_LOCAL_MACHINE\system\controlset001\services\tcpip\parameters]
  "DhcpNameServer"=""
  [HKEY_LOCAL_MACHINE\system\controlset002\services\tcpip\parameters]
  "DhcpNameServer"=""
  :files
  c:\windows\system32\drivers\cfwids.sys
  c:\windows\system32\drivers\mfefirek.sys
  c:\windows\system32\drivers\mferkdet.sys 
  c:\windows\system32\drivers\mfewfpk.sys
  c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe
  c:\program files\Common Files\McAfee
  C:\combofix
  C:\QooBox
  C:\123cf.com
  :commands
  [PURITY]
  [EMPTYTEMP]
  [RESETHOSTS]
  [CREATERESTOREPOINT]
  [CLEARALLRESTOREPOINTS
  [REBOOT]
  

• Then click the Run Fix button at the top.
• Click the OK button.
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot. Just close notepad and attach this log form OTL to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the OTLlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Yes and it will remain until we manage to get those registry entries fixed. They seem to be locked by something and we need to get them unlocked. You can see what registry keys 'm referring to in the C:\MGtools\runkeys.txt log. You will see the below lines

Code:

    Checking for DNS Hijacker - aka Wareout 
    ------------------------------------------------------------------------
          Possible DNS hijacker found! 
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters
   DhcpNameServer REG_SZ          213.109.66.15 213.109.77.225 1.1.1.1
--
HKEY_LOCAL_MACHINE\system\controlset001\services\tcpip\parameters
   DhcpNameServer REG_SZ          213.109.66.15 213.109.77.225 1.1.1.1
--
HKEY_LOCAL_MACHINE\system\controlset002\services\tcpip\parameters
   DhcpNameServer REG_SZ          213.109.66.15 213.109.77.225 1.1.1.1
  
    ------------------------------------------------------------------------

This is why you have redirections. This infection has been known to infect router hardware. Does you other PC have the same redirection issue? If yes, it could also have the same infected keys and also your router could be infected.

If you have a router hooked up then you need to follow the instructions for your hardware and reset it to factory default settings. Normally there is a recessed push button type switch that needs to be held down for some number of seconds to do this. After resetting to factory defaults on your router, you will need to reconfigure the router for your network if you have made any changes to the default network setup.

After resetting the router to factory defaults and reprogramming as needed, test both PCs you have and see if they have redirection issues.

 

I still need to know if your other PC was having similar hijack issues?

Also did you reset your router to factory defaults?



Double-click OTL.exe to start the program.

• Copy and Paste the following code into the Custom Scans/Fixes textbox. Do not include the word Code
  
  Code:

  :reg
  [HKEY_LOCAL_MACHINE\system\controlset002\services\tcpip\parameters]
  "DhcpNameServer"=""
  :commands
  [PURITY]
  [EMPTYTEMP]
  [RESETHOSTS]
  [CREATERESTOREPOINT]
  [CLEARALLRESTOREPOINTS
  [REBOOT]
  

• Then click the Run Fix button at the top.
• Click the OK button.
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot. Just close notepad and attach this log form OTL to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the OTL log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I see you posted a log for your other computer and it shows the same problem. Repeat my last fix on this computer too.

 

Your logs are clean. Note you were using an out of date version of MGtools on your Win XP system. You should not keep old versions of MGtools around. Be sure to follow all of the below instructions on both PCs.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!