Malware or virus

You need to attach the requested logs.

While I wait for those, please also do this:

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!


Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

• Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
  Vista/Windows 7 users right-click and select Run As Administrator.
• If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123tdk.com).
  
  • If you do not see the file extension, please refer to: How to view hidden, system files & folders!
• Click the Start Scan button.
• Do not use the computer during the scan
• If the scan completes with nothing found, click Close to exit.
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
• Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
• A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_14.17.05_log.txt) will be created and saved to the root directory ( usually Local Disk C ).
• Attach this log to your next message

 

In a new reply please attach the C:\MGlogs.zip

 

Tim is not online right now, so here is something for you to do until he gets back, then you can tell him how things are running for you after completing the below.

Uninstall the following outdated Java.

• J2SE Runtime Environment 5.0 Update 11
• Java 2 Runtime Environment, SE v1.4.2
• Java(TM) 6 Update 13
• Java(TM) 6 Update 2
• Java(TM) 6 Update 3
• Java(TM) 6 Update 5
• Java(TM) 6 Update 7
• Java(TM) SE Runtime Environment 6 Update 1

Running from: H:\ComboFix.exe <--- Combofix needs to be directly on your desktop as stated in the instructions. Please move it there now before we continue.

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• O18 - Protocol: bw+0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw+0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw-0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw-0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw00 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw00s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw10 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw10s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw20 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw20s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw30 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw30s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw40 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw40s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw50 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw50s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw60 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw60s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw70 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw70s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw80 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw80s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw90 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bw90s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwa0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwa0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwb0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwb0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwc0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwc0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwd0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwd0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwe0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwe0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwf0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwf0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
• O18 - Protocol: bwg0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwg0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwh0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwh0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwi0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwi0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwj0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwj0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwk0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwk0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwl0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwl0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwm0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwm0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwn0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwn0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwo0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwo0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwp0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwp0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwq0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwq0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwr0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwr0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bws0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bws0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwt0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwt0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwu0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwu0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwv0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwv0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bww0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bww0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwx0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwx0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwy0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwy0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwz0 - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O18 - Protocol: bwz0s - {64CDFF1F-6AFB-40C9-8548-853DCBD1B078} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
• O24 - Desktop Component AutorunsDisabled: (no name) - (no file)

After clicking Fix exit HJT.

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Folder::
c:\documents and settings\All Users\Application Data\eAaPfLj06108
c:\documents and settings\Administrator.WENDLAND0RANCH\Application Data\x13efbzzqmgwfbgy1bawp11qluzkzuzp2
c:\documents and settings\Administrator.WENDLAND0RANCH\Application Data\xgwwouqgsq1kreerkrdsir2oclhcxh2l2
c:\documents and settings\Administrator.WENDLAND0RANCH\Application Data\obwzejsqvy1szywkjtigix3uarrfyzf2
c:\documents and settings\Administrator.WENDLAND0RANCH\Application Data\fxkmtllfsoyhzouxqlkwvkd3hfnmqii2
c:\documents and settings\Administrator.WENDLAND0RANCH\Application Data\ehgybrpldrv2niqncrrgzlm2couxlkp2
C:\Documents and Settings\All Users\Application Data\lCfGc09000

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

Run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• Right click on the screen and select > Select All
• Press Control+C
• Open a notepad and press Control+V
• now please ATTACH that report to this thread

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let Tim know of any problems you may have encountered with the above instructions and also let him know how things are running now!

 

Your MBR infection is gone. However, why am I not seeing any AV software installed? You have leftovers from previous installs that need to be deleted:

Please use add/remove programs to uninstall:
Viewpoint Media Player <-- should have been uninstalled in step 1 of the READ ME

I am not seeing any malware in your logs. How are things running?

 

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

On behalf of Tim too, you are welcome. safe surfing!