Wireless not working on acer laptop

Hi hope you can help me out TimW from malware sent me over here. After removing some nasty malware from a friends computer I still cannot get a wireless connection I can however get a wired connection. Also the network connection always says connected with an excellent signal.

She has an Acer Aspire laptop running Win XP Home service pack 3, 32 bit OS.

I have checked her network adapters and they don't seem to have anything wrong with them any advice you could give would be greatly appreciated.

 

I haven't tried her router just my router. I have her computer at my house so haven't been able to check her router. And yes I can only get a connection when I am hard wired to my router but cannot get a wireless connection.

 

Unfortunately I don't. Could it be the router though as it is working fine with my mac and 2 other desktops?

 

It's a time machine. Oh just a thought could it be because i don't have airport installed on her pc??? However I have never had that prob with other laptops.

 

ok yes its built in. I will let her know about the dongle Once again thank you so much for your help!

 

oh it is what my mac and desktops use to manage my time machine. However I have never had to have it on a laptop.

 

Got it working! I found an update through windows update for her adapter and it seems to have fixed the wireless!! Also was able to fix the automatic updates Tim I just Start\run\regsvr32.exe wuaueng.dll hit ok and was able to do updates and that dreaded automatic update warning went away. Thanks again just thought I'd let u know i got it all fixed up :wave