windows shuttting down randomly while playing games & surfing

Discussion in 'Software' started by lunatic4life, Apr 7, 2011.

  1. lunatic4life

    lunatic4life Private E-2

    Well My system shuts down while playing games or surfing the internet .

    using windows 7 ultimate x86
    160 Gb HDD
    1.5 gb Ram
    Video card : nvidia 6150LE (inbuilt)
    SYStem : ACer L100

    antivirus : kaspersky Internet security 2011


    Cleaned my fan & dust but to no avail ..


    plz let me know if u require any other info

    thanks
     
  2. satrow

    satrow Major Geek Extraordinaire

  3. lunatic4life

    lunatic4life Private E-2

  4. satrow

    satrow Major Geek Extraordinaire

    Ok, if you back to the System log, can you save the log as the default type, zip and upload it please?
     
  5. lunatic4life

    lunatic4life Private E-2

    i don't know how to do that ..but i have saved all critical errors into .evtx logs and zipped it....
     

    Attached Files:

  6. satrow

    satrow Major Geek Extraordinaire

    That tells me nothing, I'll need the unfiltered log.
     
  7. lunatic4life

    lunatic4life Private E-2

    how do i do that ??? pardon me but i am kinda n00b at these things ...:confused
     
  8. satrow

    satrow Major Geek Extraordinaire

    Go back to Management > System log and save it as it is, we need to see if there's anything logged before or after the Critical errors that might help us pinpoint the problem.
     
  9. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Can you boot into Safe Mode (F8 at boot) and use the PC ok, without a BSOD?

    As the L100 is not a supported PC from ACER as Windows 7 is concerned, in Device Manager do you have any Yellow ! Marks and if so by what devices?

    Is this a new clean install or an update install?
     
  10. lunatic4life

    lunatic4life Private E-2

  11. lunatic4life

    lunatic4life Private E-2

    No i can't use the pc in safe mode .... it will shut down automatically and occasionally i get a blue screen of death.

    on to second question . no there are no yellow marks

    3) At first i had xp ..started giving me troubles so i installed windows 7 via usb.... so you can say it is a clean install

    thanks for the help
     
  12. satrow

    satrow Major Geek Extraordinaire

    The minidumps will be stored in C:\Windows\Minidump, currently, it looks like you're PC is set to overwrite = only store the last one. Can you set it not to overwrite please? If there is a file there, copy it to the Desktop, zip and attach it.

    The System log shows nothing I can pin this to. The MTA file means nothing to me, I don't have MS Flight Sim. If you can attach the Applications log file, it may show something relevant.

    I read something recently that suggests the onboard nVidia gfx chips are highly susceptible to overheating, even a fine layer of dust on the cooler can lead to crashing, check and clean the internals again. Install something like HWMonitor so that you can monitor temperatures.
     
  13. lunatic4life

    lunatic4life Private E-2

    Last edited: Apr 10, 2011
  14. lunatic4life

    lunatic4life Private E-2

  15. satrow

    satrow Major Geek Extraordinaire

  16. lunatic4life

    lunatic4life Private E-2

    ok...once the system crashes and logs have been created i will upload it here
     

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