W32/Ramnit Infection

Welcome to Major Geeks!

Based on what I see in your logs, you are still infected with Ramnit and it will start spreading all over again if it has not already done so. I suggest that you power off your PC, wait a couple minutes, and then turn it back on. Then run another full scan with ESET and see if Ramnit is starting to be detected again in any quantity.

Also read the below note/warning we give to people about Ramnit expecially when it has spread like it had on your PC.

 

Not necessarily. At least not based on a couple things I saw in your last MGlogs.zip file. So let's see if those items were fixed already.

Yes there is still a possibility.

Not really. That is what a format and reinstall is the only real safe option. You should however contact all financial institutions you deal with over then next few months ( that is keep checking periodically ) for any illegal activities. Sometimes stolen info is not used immediately. Also use another known clean PC to change ALL passwords for everything. Also change the passwords used on your infected PC.

No let's get down to fixing what I still see as a problem.

You have multiple antivirus programs installed. You must uninstall either Avira or Avast immediately.

Is your copy of Spyware Doctor a free trial or paid subscriptions? If free, uninstall it.


Uninstall the below old versions of software:
Java(TM) 6 Update 21

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,userinit.exe
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - D:\Spyware Doctor\BDT\PCTBrowserDefender.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O4 - S-1-5-18 Startup: caqyxvsg.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: caqyxvsg.exe (User 'Default user')
O23 - Service: Zwangie Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\Zwangie\zwangie159.exe (file missing)

After clicking Fix, exit HJT.


Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now install the current version of Sun Java from: Sun Java Runtime Environment


Now download and run Malwarebytes as instructed in the below link:
Using Malwarebytes Anti-Malware

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\avenger.txt
• the log from Malwarebytes
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Okay that remove a few more files infected with Ramnit that your scans were not picking up that could have respread the infection. Also we removed some other junk.

I still see a bunch of stuff from Spyware Doctor in your logs. Not sure but maybe some of it is due to Browser Defender being installed from PCTools. It would be a good idea to clean all of this up since some of these left overs also may be broken. So lets uninstall Browser Defender ( you can always reinstall it later after the cleanup if you want this ). So uninstall it now and then run the below. Some items in this fix may not show anymore, but just continue.



Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - D:\Spyware Doctor\BDT\PCTBrowserDefender.dll (file missing)
O23 - Service: Browser Defender Update Service - Unknown owner - D:\Spyware Doctor\BDT\BDTUpdateService.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown owner - D:\Spyware Doctor\pctsAuxs.exe (file missing)
O23 - Service: PC Tools Security Service (sdCoreService) - Unknown owner - D:\Spyware Doctor\pctsSvc.exe (file missing)

After clicking Fix, exit HJT.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\MGlogs.zip

 

You're welcome.

A couple of services from Spyware Doctor still did not get removed. Let's remove them manually.

Open a command prompt window by clicking Start, Run, and enter cmd and click OK. If the window opens type each of the below commands in. Follow each by the enter key. Note there are spaces after the sc and after the delete.

sc delete sdAuxService
sc delete sdCoreService


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\MGlogs.zip

 

Yes you can do the below to remove this registry entry.


Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [ISTray] "D:\Spyware Doctor\pctsTray.exe"

After clicking Fix, exit HJT.


Is everything running okay now?

 

You're welcome.



If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!