Malware scans and logs for checking

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by happyfeet, Jun 2, 2011.

  1. happyfeet

    happyfeet Private E-2

    Hi there,

    I've already posted a thread in Software - No 'click' sound when navigate browser in window explorer/ internet explorer http://forums.majorgeeks.com/showthread.php?p=1630470&posted=1#post1630470

    I thought this is a simple sound setting issue so I make a thread there but I've tried many thing to get it back, still couldn't. Just come across the READ & RUN ME FIRST Malware Removal Guide and I follow it to see whether my issue can be solved. It is not solved yet until now.

    I got an advice from plodr that scan logs should be placed here for malware fighters read. Please help reading my logs and advice whether it's a malware problem or sound setting problem.

    Please advice me what to do. Need help. Thank you. :(
     
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, happyfeet
    You haven't attach the requested logs yet.

    dr.m
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    They are in the thread in the Software Forum. This is not a malware problem.
     
  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    :) Thanks, chas.

    @ happyfeet

    As confirmed by chaslang - this is not a malware problem.

    Please follow the following steps to tidy up after running our cleaning procedures:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work through the below link:
     
  5. happyfeet

    happyfeet Private E-2

    :-D Thank you dr.moriarty and chaslang for confirming me this is not a malware problem. At least now I don't have to worry about malware.

    I will follow the steps to tidy up my computer and can concerntrate on the software problem. :p
     

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