Alledged Microsoft Call

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by racarl, Jun 24, 2011.

  1. racarl

    racarl Private E-2

    I received a phone call from someone claiming to be from Microsoft, with an Indian accent. He claimed that Microsoft was receiving error complaoints from my PC and thAT I was infected with a virus or malware, whcih was replicating itself from my machine. He had me run the inf cmd which lists several hunded INf and pnf files, which I was informed were due to malware. Then asked me to run eventvwr, which also listed five folders, and in the application folder there are several hundred files, both information and error types. The error files started in mid April and with as many as 18 generated today. The caller then told me this was really bad and that "they" were gong to help me resolve this issue. At this point, beleiving I was beinf spoofed, I hung up, before I did something I would regret.

    I have been running MalAdwareBytes regularly every week without detecting these files. In the mean time, I will run the MAB and Spybot programs

    Was I being spoofed, or do I have a real problem not detected by MAB or Spybot, or the Windoew Defender programs?
    Sincerely,
    racarl
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    racarl likes this.
  3. racarl

    racarl Private E-2

    Chaslang,
    Thanks, I was pretty sure that was the case and stopped the call while doing only non-harmful actions. I ran MBAM successfully.

    Sincerely,
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
    That's good, but if you are concerned about whether you have any malware or not, you should run through our complete process and attach the logs for review.
     

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