Trojan and Malware Infected

Discussion in 'Malware Help (A Specialist Will Reply)' started by warlordfmike, Jul 31, 2011.

  1. warlordfmike

    warlordfmike Private E-2

    I have been noticing lately that my pc has been acting odd and started to look tho commonly known areas where Virus and other PC enemy files would hide and found XXX.XXX and Uuu.uuu in " C:\Users\!BossTrich!\AppData\Local\Temp " and tried to delete them but no go as they just come back. i than tryed Avast but it didnt even find the files.

    i than used Malwarebytes and it found a whole bounch Trojans,Malware trace and other stuff. i removed them or so i thought most where gone after the scan and restart but some still remains and wont come off.

    the files are listed in the order that i scanned. i dont have any other logs.

    im wanting to know if theres anyway at all to remove these without having to Reformat. any help would be great.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. warlordfmike

    warlordfmike Private E-2

    I dont see what that has to do with anything. im just wanting to know what i can do to remove the files.

    i have also noticed that my pc will freeze up when installing/patching Battlefield 2. Windows Explorer stopped and Windows Gagdets stopped aswell. i can install Battlefield 2 but when i goto patch with 1.41 it wont do it. i have tryed countless times.

    Can i remove the threats and everthing be fine or do i just need to reformat?
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I can't help you remove the infections without seeing the requested logs.
     
  5. warlordfmike

    warlordfmike Private E-2

    !!! EDIT !!! on a side note. right after windows crashed and the failed patch. i uninstalled the game and reinstalled and didnt restart like the game wanted me to and i was able to patch with both 1.41 and 1.5. so im guessing that something in the logs that Malwarebytes picked up is stopping it and after it kills it im able to do it for what ever reason.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your MBAM logs show quite a few infections, plus it indicates that you didn't allow it to fix them ( unless you saved the log before fixing them). The only way for me to tell if you are now clean is for you to follow the instructions in the Read and Run first procedures and attach the requested logs. Otherwise, you are asking me to use my crystal ball. ;)
     
  7. warlordfmike

    warlordfmike Private E-2

    Lol. well i read it but im still not quite sure what i should be doing. lol. my eyes get mixed up and lost in txt.

    i have done a quick scan afew times and each time it picks up the following.. which are in the txt below. this is the report it gives once i hit delete and than starts to and tells me to restart. than upon reboot i scan again and there still there.
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just follow the instructions.
     
  9. warlordfmike

    warlordfmike Private E-2

    A'ight i scanned with Super and it didnt find anything but cookies ( mmm cookies ) and the other program Mcog or what ever i have the file for it.

    and the other programs i cant run as i have a 64 bit system and it says not to run em.

    i still have Malwarebytes saying that there still there.
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    RootRepeal won't run on a 64bit system, but ComboFix will. Please download directly to your desktop combofix.exe, but do not run it yet.


    Now let's use ComboFix to remove a bunch of malware files.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\Users\!BossTrich!\Local Settings\TEMP\jfa3561.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\mia5781.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\pg6UYcrY.exe.part
    C:\Users\!BossTrich!\Local Settings\TEMP\rqaA0B1.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\sga3EB4.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\tga3F02.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\traAFBE.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\utt90DA.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\utt90DB.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\utt95BC.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\utt95BD.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\UuU.uUu
    C:\Users\!BossTrich!\Local Settings\TEMP\vfa39D4.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\vja5FDA.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\wfa39F3.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\wha4AE4.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\wraAFDD.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\wtaBFE4.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\xraADEA.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\xraB0E7.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\XxX.xXx
    C:\Users\!BossTrich!\Local Settings\TEMP\yha4CF6.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\fxaEE34.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\gda2145.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\hyaF047.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\IELOGIN.abc
    C:\Users\!BossTrich!\Local Settings\TEMP\araB106.tmp
    
    Folder::
    C:\Users\!BossTrich!\Local Settings\TEMP\bye1ED6.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\byeBD36.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\byeF9E8.tmp
    C:\Users\!BossTrich!\Local Settings\TEMP\isp2282.tmp
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:

    • C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  11. warlordfmike

    warlordfmike Private E-2

    YAY all seems to be clean now ;) right after i ran Combo fix it was gone from Temp folder. i ran Malwarebytes quickscan and didnt find anything. so all is well

    thank you for your help so much. il be coming back here for my tech support ;) i did link back to this site afew times when i did tech support for Techsupportforums.com

    Thank you again for your fast support, i was really afaird i would have to reformat. i did once already when i got hit with System Tool which was by far the worse virus i have ever seen. thank you again :major
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know and you are most welcome.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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  13. warlordfmike

    warlordfmike Private E-2

    Sweet thank you again for all the help. i dont know how the crap got on there. its kind of creepy to know that something is logging all my keystrokes and sending the info to a remote host.

    one thing i have noticed even with Anti virus installed it does little to protect the system from virus and other bullcrap software from being installed.

    i got System tool afew months back it totaly keeps you from opening anything and takes control of your system but i managed to find the Exe that it launchs from and end it just as it starts and delete the exe, but the thing was that it damaged alot of Windows services and other services and the end result was that i had to reformat. Avast and Malwarebytes didnt detect it. i even tryed Bullguard but nothing found the program.

    System tool is the worse virus i have ever had. Trojans are pretty much easy to remove these days as they are the most watched. but System tool is something we need to take action against and find the roots to and protect against.

    Anyways il shut up before i keep going. and thank you again for the support. i will be coming back for futher support. your site loads quick even on dial up ;) which is what im stuck with.
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing!! :)
     

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